untamedegoshop

One of a kind gifts and apparel

California, United States

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

untamedegoshop is taking a short break

Loading

Note from shop owner Hi! taking a break! if you’d like to purchase visit my website www.untamedego.com

Note from shop owner

Last updated on Jul 18, 2023

Hi! taking a break! if you’d like to purchase visit my website www.untamedego.com

Evelyn Nateras

Contact shop owner

Evelyn Nateras

Reviews

Average item review
5 out of 5 stars
(9885)
See reviews that mention:
Loading
Loading

About untamedegoshop

Sales 75,384
On Etsy since 2019

Etsy automatically translates most text on the site to your preferred language.

See in original language

Creating an Impact

Shop members

  • Evelyn

    Owner, Designer, Customer Service

  • Ernie

    Owner, Shipper, Maker

  • Erlyn

    Inspiration, Motivator

Production partners

  • Dark Vsions Art

    Oxnard, CA

    ARTIST OF DESIGN

  • Jade signs

    Oxnard, CA

    Design by Jade designs.

Shop policies

Last updated on Nov 3, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

BROKEN/ DAMAGED ITEMS

Broken Mug Orders: Although great precautions are taken during the packaging of each order, breakage does sometimes occur during the shipping process. This is why we include shipping insurance in our shipping charge. (Replacement orders will be processed within our normal time frame of 5-7 business days plus ground shipping time.) We will require adequate proof of any damage or breakage reported, so please include images of the damaged item. Refunds will not be provided only replacements.

Damaged item or issues with print: Our items should be inspected before being shipped but at times printing errors can occur. If the received product is printed incorrectly, damaged, or in bad quality, please contact us within 3 days and provide photos.

WRONG ITEM RECEIVED

I do my best to ensure that the correct order is sent, but I am human, and sometimes make mistakes. If you received the wrong item, please send me a photo of the item you received and ill make sure to send out the correct item ASAP.
It is your responsibility to ensure that you choose the correct size, color, and design of the product. If you purchased a final sale item and did not check the order confirmation showing the incorrect item, we are not responsible for this. It is the customer's responsibility to notify us within one hour of the item being placed. Once your order has gone to printing, we cannot make any changes to your order. No refunds or exchanges will be accepted for wrong items ordered where we weren’t notified.

WHEN WILL MY ORDER SHIP

Each item is hand made and made to order so processing time is different on each order. Please read the listing information or refer to the information below. Please keep in mind that (PROCESSING TIME IS SEPARATE FROM SHIPPING). Most orders are processed & shipped out within 3 business days. Orders including made to order items, such mugs , typically require 3-5 additional business days. Items that require special packaging such as (MUGS & CARDS) will ship separately. Mugs if you ordered several items but your order is marked incorrectly as delivered, this just means they shipped separately.

MUGS: (5-7 business days)
BAGS: (3-5 business days)
CARDS: (3-5 business days)
JEWELRY: (2-4 business days)
TEE’S: Please read the listing

INT TARRIF FEES

Please keep in mind that we charge a flat rate for shipping, but if an order exceeds a weight limit, an additional shipping fee will be invoiced to you.

Your package will be declared a lower price than the order due to the following: Different countries will have different import regulations. If the amount declared on the package is over a certain amount, you may have to go to your local Customs office personally and be subject to import tax. The cost of import tax depends on the value declared on the package. Thus, to protect you from these additional fees and to save you a trip to the Customs office, we will declare the package contents at a lower value. If any tax is due, it is the customer's responsibility to pay.

RETURN TO SENDER/ INVALID ADDRESS

**If you provided a wrong address at the time of order you may contact us ASAP**. We can only make address changes within one hour of when the order is place. In the event that the package is already in transit, we will not be able to change the delivery address or refund/cancel order. Customers are responsible for entering correct shipping information and we are not responsible for incorrect addresses entered. Shipping fees are non-refundable. If you refuse any shipments or enter the wrong address you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. Refusal to pay for re-shipping fees, will result in a 50% restocking fee.

ITEMS LOST IN TRANSIT

Please note that orders are strictly non-refundable if your parcel failed to deliver due to "no recipient at time of delivery" or "wrong address" entered on the order, or if the tracking information indicates that the package has been delivered successfully. If the order is noted delivered, contact your nearest post office. I do not have more information on the status of the package, I can only see what is provide on the USPS website “Please Track your item before messaging me” . Please keep in mind We are not responsible for lost or stolen packages. Order lost in transit will be provided a replacement order, we do not offer refunds only replacement orders for lost packages.

WHEN WILL MY ORDER ARRIVE? (U.S ORDERS)

Typically orders arrive within 5-7 business days after being shipped. Please aware that Processing time frames shipping method availability and delivery speeds are affected by COVID-19. We are currently experiencing possible delivery delays. . Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. Please track your order and contact nearest post office for status before messaging me. Items marked as delivered, at times will arrive 3-5 business days later due to delivery delays.

INTERNATIONAL SHIPPING TIMEFRAME

INTERNATIONAL SHIPPING (outside of US) is open again, however expect severe delays - potentially months! If you are not ok/able/willing to wait for an undetermined amount of time DO NOT ORDER. Some packages may take 2+ months to arrive.

RETURNS/EXCHANGES/CANCELLATIONS

I do not accept returns or exchanges. All sales are final.If an exception is made and we approve an exchange or return the customer is responsible to pay for ALL shipping fees including the cost to ship the exchange item. We do not provide return labels. Please ship with a courier that provides tracking information. We are not responsible for lost return packages that cannot be tracked. Order must be received within 30 days after the approval. Items not in their original packaging will be charged a 20% restocking fee (this will be deducted from your refund).
If you need to cancel your order, you may do so within 24 hours of purchasing, however I reserve the right to refuse any/all future orders after a cancellation.

YOU HAVENT REPLIED TO MY DM/EMAIL/C0MMENT!

Please Due to the volume of messages and comments I receive, I simply cannot answer or reply to every one. If your question can be answered here in the FAQ section, I most likely will not reply. If the answer to your comment can be found in the caption of the post, I most likely will not reply. Please take time to read the information already provided. If your question isn't answered here in the FAQ or in the post caption, try sending an email to customercare@untamedego.com. Please include your order number and don’t send more than one email or Etsy message within 24 hours, as this places your message at the bottom and causes further delays. Messages will be answered only MONDAY-FRIDAY. Please allow 24-48 business hours for a response.

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.