Located on the lake promenade near the traffic-free center of Lugano, Hotel Walter Au Lac offers you rooms with superb lake views. WiFi is free of charge. All air-conditioned rooms are renovated. Coffee and tea facilities are offered for free. Panoramic terrace located on the 5th floor. Shower, sunbeds and beach towels available on site. The funicular, the car parks, the pier, the post office, shops, the theater and cinemas are easily reachable on foot from the Hotel Walter Au Lac.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Lugano, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Italian, Gluten-free, American, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
and
2 sofa beds
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.2
Cleanliness
8.9
Comfort
8.8
Value for money
8.2
Location
9.7
Free WiFi
8.9
High score for Lugano
Select topics to read reviews:

See what guests loved the most:

  • Neilson
    United States of America United States of America
    Location was absolutely perfect. The room looked directly over the lake.
  • Chantyl
    United States of America United States of America
    The view with the balcony was outstanding. Easy walking distance to everything. Right in the hub of stores, restaurants, etc. The was a phenomenal breakfast the next morning. We were pleasantly surprised at how lovely the breakfast was. ...
  • Daniel
    Israel Israel
    Amazing please best location I stayd in a single room brand new But small great balcony lake view

Hotel area info

Restaurants
1 Restaurant On Site

  • Spaghetti Store
    • Cuisine
      Italian
    • Ambience
      Family-friendly • Modern

Amenities of Hotel Walter Au Lac
Great facilities! Review score, 8.2

Most popular amenities
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Terrace
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Alarm clock
View
  • City view
  • Landmark view
  • Lake view
  • View
Outdoors
  • Sun deck
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/Performance
    Off-site
  • Walking tours
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
Front Desk Services
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Spa
  • Beach chairs/Loungers
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Filipino

House rules

Hotel Walter Au Lac takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CHF 50 per child, per night
Crib upon request
CHF 20 per child, per night
3+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card EC-Card Discover JCB Diners Club American Express Cash Hotel Walter Au Lac accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Walter Au Lac of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Walter Au Lac

  • Hotel Walter Au Lac has 1 restaurant:

    • Spaghetti Store

  • The prices at Hotel Walter Au Lac may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Walter Au Lac offers the following activities/services (charges may apply):

    • Cycling
    • Hiking
    • Live music/Performance
    • Temporary art galleries
    • Walking tours

  • Guests staying at Hotel Walter Au Lac can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Gluten-free
    • American
    • Buffet

  • Room options at Hotel Walter Au Lac include:

    • Single
    • Twin
    • Suite
    • Family

  • Check-in at Hotel Walter Au Lac is from 2:00 PM, and check-out is until 10:30 AM.

  • Hotel Walter Au Lac is 800 feet from the center of Lugano. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 0.6 miles from Hotel Walter Au Lac. All distances are measured in straight lines. Actual travel distances may vary.