TrulyYoursbyMichelle is taking a short break
Reviews
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Aiman on Feb 27, 2023
1 out of 5 starsI had a great experience the first time I ordered; I ordered again on December 3rd and am waiting for a response from the owner on when I can expect it to arrive. I understand and respect delay times during peak holiday times - I just wish I would have received a reply as I have now messaged them three times with no response and really am just looking to make sure it wasn’t forgotten. If I don’t follow up, I know I will forget about this. Thank you for your cooperation.
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tgraczyk11 on Feb 8, 2023
1 out of 5 starsI wish I didnt even have to leave 1 star for my review. I never recieved my order, she insisted it was shipped but no updates have been made since December 8. She stated she would refund me and then the "business" went "on break", still no refund or response. Steer clear of this "company".
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Meghan on Feb 3, 2023
1 out of 5 starsNever got my name plaque. Order placed December 31. Shop is “taking a break”. Requested a refund. I will buy elsewhere. Very unprofessional. It said my order has already been delivered.
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Kassi on Feb 1, 2023
1 out of 5 starsCouldn’t tell you about quality. I never received this item. I contacted the seller for a refund and she refused even though the shipping date has been completely missed. She refused to respond to my messages asking for the refund. DO NOT BUY HERE
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Kirby Shae on Jan 29, 2023
1 out of 5 starsI initially ordered this item on November 28th for Christmas. I contacted the seller on December 23rd, and asked for an update on my item. The seller wasn't able to provide an update, but did offer me a refund. I never ended up receiving a refund from the seller. I filed a case with Etsy and received a refund from the company directly.
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Glen on Jan 18, 2023
1 out of 5 starsI never received my item. It's been almost 3 weeks, and I messaged the owner for a refund. Still waiting for a response.
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renaretrherford on Jan 17, 2023
1 out of 5 starsNever received order. Asked to re-order item and still nothing. It's too bad because the products are cute.
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Tatiana on Jan 12, 2023
1 out of 5 starsI was told this item would ship before Christmas, so that it would arrive before I needed it the first week of January. When it did not ship, I reached out a few days later. The seller was apologetic and said it would ship that same day. That was at the end of December. It is now January 12, and the item never shipped. Super disappointed because this was a gift, and the seller knew this.
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Jacki on Jan 10, 2023
1 out of 5 starsDo not recommend buying from this seller. My order was supposedly in pre-transit. After not receiving the order, I reached out to the seller. She said she would look into it. Ten days went by and I had to reach out again. She then said she was creating a new one and shipping the next day. I reached out a couple days later and got no response. I then reached out one more time and after hearing nothing, I requested a refund through ETSY. After looking at reviews, it appears I am not the first one she has done this too. I would absolutely not buy from this seller. Save yourself the headache. This shop needs to be shut down.
Shop members
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Michelle McAuley
Owner/Designer
Hello from Charlotte, NC! I am so happy that you are here! I love everything about what I do, making personalized gifts and custom wood signs all day, every day. Please let me know if there is something special you’d like me to design for you!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Do you take Custom Orders?
We welcome Custom Order Requests! Send us a message, and let us know what you're looking for!
Where are you shipping from?
We are located in Charlotte, NC.
Do you offer local pick-up?
We only offer local pick up for friends and family. (M2M, Facebook Friends, Friends & Family). If you are included in this group, and wish to place an order for pick-up, please use your/message us to receive your Coupon Code for FREE SHIPPING, to avoid shipping fees at checkout. You will NOT be refunded a portion of your purchase for items in our shop that already have free shipping.