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Located inside the Tulum Archeological Site in Tulum, Hotel Poc Na Tulum features a restaurant, bar and free WiFi in the restaurant. Free private parking is available on site. Certain rooms have views of the sea or garden. There is a 24-hour front desk at the property. American breakfast is offered with options such as coffee, tea, juice, milk, cereal, fruit and eggs. The area is popular for snorkelling and diving. Hotel Poc Na Tulum is inside Parque Nacional Tulum is, while Bus station Tulum Ruins is 1.4 mi from the property. The nearest airport is Cozumel International Airport, 39 mi from the property.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 extra-large double bed
or
1 single bed
and
1 large double bed
1 single bed
and
1 extra-large double bed
or
1 single bed
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.4
Location
9.2
Free WiFi
6.6
Low score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Kate
    Australia Australia
    Beautiful location, amazing food, stunning rooms and jungle vibes. Would definitely stay again.
  • Karolina
    Lithuania Lithuania
    If you are looking for a calm place to stay it is an amazing location, not too many people and the rooms have separate entrances so you rarely bump to anyone. Very cozy atmosphere and beautiful sunrises, loved the Ramon restaurant and beach club...
  • Alexandra
    Germany Germany
    We had an amazing stay at Poc Na and extended our stay for one more night. Would have loved to stay even longer if we had the time. Really recommend booking the Maya suite at the beach. The view was fabulous. The location in the National Park and...

Hotel surroundings

Restaurants
4 restaurants on site

  • Ramon
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Cleo
    • Cuisine
      Mediterranean • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Kogure
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Berna
    • Cuisine
      International • Grill/BBQ
    • Open for
      Lunch
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian

Facilities of Hotel Poc Na Tulum
Great facilities! Review score, 8.9

Most popular facilities
  • Beachfront
  • Free WiFi
  • Free parking
  • Family rooms
  • 4 restaurants
  • Spa and wellness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Live music/performance
  • Happy hour
    Additional charge
  • Beach
  • Snorkelling
    Additional charge
  • Diving
    Additional chargeOff-site
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not possible).
    Services
    • Daily housekeeping
    • Concierge service
    • Luggage storage
    • Tour desk
    • Laundry
      Additional charge
    • Room service
    Safety & security
    • Fire extinguishers
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Private entrance
    • Fan
    • Family rooms
    • Non-smoking rooms
    Wellness
    • Spa/wellness packages
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Poc Na Tulum takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of USD 150 is required on arrival. That's about GBP 120. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 4 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Cash is not accepted Hotel Poc Na Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please consider that this hotel is 100% smoke free.

    The property will not serve breakfast from 27 August to 24 October 2023.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In the event of an early departure, the property will charge you the full amount for your stay.

    A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Hotel Poc Na Tulum

    • Check-in at Hotel Poc Na Tulum is from 15:00, and check-out is until 11:00.

    • Hotel Poc Na Tulum is 1.9 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Poc Na Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Poc Na Tulum offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Massage
      • Snorkelling
      • Diving
      • Beachfront
      • Beauty Services
      • Live music/performance
      • Body wrap
      • Happy hour
      • Body treatments
      • Beach
      • Private beach area
      • Facial treatments
      • Spa facilities
      • Body scrub
      • Spa/wellness packages

    • Hotel Poc Na Tulum has 4 restaurants:

      • Kogure
      • Berna
      • Ramon
      • Cleo

    • Room options at Hotel Poc Na Tulum include:

      • Double
      • Family
      • Suite
      • Bungalow
      • Twin