NOLALOULOU
Invitations & Printable Party Decor
Announcement
**** Business Hours*****
M-F 8:30-11:00 P.M. CST
Weekend Hours Vary - Closed on Sunday
Most days I tend to process orders and answer messages during the evening hours, beginning around 8:30 CST Monday-Friday. My weekend schedule varies. Orders/Messages sent on Friday (after 5PM CST)/Sat/Sun can expect a following Monday response. There are always exceptions, feel free to message the shop for weekend rush service availability.
Featured items
Items
All Items
Reviews
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Jennifer on Apr 17, 2024
5 out of 5 starsThe sheets are very cute and look exactly like the pictures. When I had a question the seller answered very quickly.
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Anna on Feb 22, 2024
5 out of 5 starsEasily edited. Shipping "date" was initially confusing, but it is an instant download.
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Markie on Jan 26, 2024
5 out of 5 starsEveryone loved the invite and seller got the information transferred correctly.
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About NOLALOULOU
Southern and Sweet
Shop members
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Terri Logan
Owner, Creator, Designer
Hi! My name is Terri Logan and I am the owner, creator, and designer of NOLA Lou Lou. To sum me up in a nut shell I am just a small town girl from Kentucky raising three kids in Austin, TX married to my college sweetheart!
Production partners
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Corjl
Phoenix, AZ
Corjl is a powerful online editing platform that allows customers to create and edit personalized items in a variety of applications. Customers love the experience, because it’s easy to use, and they are able to personalize right after purchasing.
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Professional Printer
United States
NOLA Lou Lou has partnered with a professional print center to handle the printing and shipping of our custom paper goods. Printing is done with vibrant inks on top of the line papers (stock, pearl, and signature). This partner allows me off faster shipping and high quality printed designs.
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Professional Printer
AL, United States
The Printing Production partner will print the return address labels and will ship them directly from the printing lab to your door.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you have any questions or concerns, you may contact me nolaloulou0620 [!at] gmail.com
More information
Frequently asked questions
WHAT ARE THE PAPER CHOICE OPTIONS?
RECYCLED: 110# Smooth finish and 100% PCW paper. Recycled paper is an eco-friendly paper choice because it is re-made from used paper (post consumer waste - pcw) that has been re-purposed at a recycling facility. Similar to the stock paper.
STOCK: Premium 110# cover stock paper is acid free, providing superior archival quality. With a bright white smooth finish, it shows off bold contrast in color, crisp text, and a clean background.
PEARL: 105# Pearl Paper offers a subtle shimmer to any design. Natural minerals and organic pigments combine to give this paper a spectacular pearl-like sheen.
SIGNATURE: 118#. With a luxurious feel and soft texture finish, it produces a high quality, timeless option for press cards and more.
WHAT HAPPENS IF I NEED TO CHANGE MY PARTY DATE DUE TO COVID-19?
I want all customers to know that if your party plans have to change, due to the virus, I am willing to accommodate! I am making free date changes to all digital orders and offering discounted printing on any reorders. Just let me know the new date. If you are reordering printed invitations I will send you a link to purchase from!
WHERE DO I SEND MY PICTURE FOR A PHOTO CARD?
Please send the picture you would like to use for a Photo Card through Etsy Conversation. If this fails please send it to nolaloulou0620@gmail.com
WHAT DO PRINTING SERVICES INCLUDE?
All printed invitations include a design for the back of the invitation. If you wish to see this before printing please just let me know. Designs typically match the main background on the invite or can be seen in the listing photo. I do include my Logo and a link to my site on the back as my customers are the only way that I can promote NOLA Lou Lou, continue to grow, and keep creating new designs that keep NOLA Lou Lou open for business!
You will also receive envelopes (there will be no additional envelopes provided you can purchase these separately if need be).
You will also receive FREE SHIPPING!
WHAT IS THE TURN AROUND TIME FOR BOTH DIGITAL AND PRINTED DESIGNS?
If you purchase a digital file the turn around time is 24 to 48 hours upon purchase to receive a proof. Once the proof is approved you will receive an email containing the files within 24 hours (upon approval of proof not purchase). There will be a shipping date on your order only because I have the digital file listed with the printed orders.
If you are choosing to have a NOLA Lou Lou design printed by NOLA Lou Lou you will receive a proof within 24 to 48 hours upon purchase. Once the proof is approved NOLA Lou Lou will submit the file to our partner printing company. The printed product will be shipped from our printing company with in 2 to 5 business days. A tracking number will be provided upon request.
HOW DO I DOWNLOAD MY DOWNLOADABLE FILES?
If you have purchased a Sign, Party Decor, or any Downloadable File you will need to first log onto a computer (the Etsy App does not support this feature). Go to Etsy's homepage, click you, go down to purchase and review. You will then be redirected to a page where you can see all of your Etsy Purchases. Go down to the order from NOLA Lou Lou, on the right hand side you will see "download files."
I DON'T SEE WHAT I AM LOOKING FOR, DO YOU DO CUSTOM DESIGNS?
NOLA Lou Lou loves to do Custom and Personalized orders. If you do not see what you are looking for please send us a message via Etsy Conversation.
Or use the link below:
https://www.etsy.com/listing/475458766/custom-designed-invitation-birthday?ref=shop_home_feat_2
WHAT SIZE IS THE INVITATION/ANNOUNCEMENT?
The listings are currently set to the standard 5x7 but if you would like a different size please just note this in the buyers comment box.
Please note if you are printing a digital file various printing companies require the dimensions and/or resolution to be set differently than standard size. Example, Vista Print requires a 5x7 to have the dimensions set at 4.61x7.17 and a resolution of 800 dpi or higher, whereas MPIX is more industry standard with dimensions set at 5x7 and resolution set at 300 dpi. All of NOLA Lou Lou invitations are set at industry standard and NOLA Lou Lou has no control over what printing companies set as their standards. At checkout state the printing company you intend to use so uploading is quick an easy.
WHEN DOES PROCESS BEGIN? CAN I EDIT THE DIGITAL FILE MYSELF?
Please note that work on designs will not begin until I have received notification that payment has been made and gone through. I also need to received all correct information to complete your order.At the time of purchase, provide all customization information in the notes to seller box when checking out. If I do not receive the information needed to customize designs, it will cause a delay in turn around time.
Please note the printable digital version of the invitations or cards are not an EDITABLE file. Design is only editable by NOLA Lou Lou. NOLA Lou Lou does the customization for you. Files will be EMAILED to you.
HOW DO YOU COMMUNICATE? DO YOU SELL INTERNATIONALLY?
I do my best to respond to messages and emails within a 24 hour period. I do most of my communication via Etsy Conversation, however, if we are working together and I do not hear from within a 48 hour time frame I will contact you via email (THIS IS THE EMAIL YOU PROVIDED TO ETSY). A rule of thumb, if you are waiting to receive a proof check Etsy Conversation frequently. The quicker you respond the quicker I can get your product to you.
At this time I do not ship printed invitations internationally. However I would love to work with you on creating a digital file. Please contact me and I will send you a link to the international listing.