TheClayTagCompany

Handmade, personalised clay trinkets for all occasions.

Rotherham, United Kingdom
|
| 15,051 Sales | 5 out of 5 stars 5 out of 5 stars

TheClayTagCompany is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

TheClayTagCompany is taking a short break

Loading

Note from shop owner OUTSTANDING ORDERS GOING OUT AS NORMAL! :)

Note from shop owner

Last updated on Dec 31, 2023

OUTSTANDING ORDERS GOING OUT AS NORMAL! :)

Nicola Roberts

Contact shop owner

Nicola Roberts

Reviews

Average item review
5 out of 5 stars
(2339)
See reviews that mention:
Loading
Loading

About TheClayTagCompany

Sales 15,051
On Etsy since 2016

Etsy automatically translates most text on the site to your preferred language.

See in original language

Who is "The Clay Tag Company"?

Shop members

  • Nicola Roberts

    Owner

Shop policies

Last updated on Feb 16, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 7 days of purchase

Privacy policy

More information

Last updated on May 18, 2022

Frequently asked questions

Where do I send the personalisation details for my order?

Personalisation details for your order can be sent via any of the following ways :-

• seller note when at the check out screen.
• Etsy messaging.
• Document formats such as excel can be sent to theclaytagcompany@gmail.com

I have a odd amount of guests, can you set up a custom listing for my order?

Yes of course! Just send us a message and we will set a custom listing up with your required amount! :)

I need my order before the specified waiting times. Do you do rush orders?

I will always try my best to accommodate your deadline. Please message first before placing your order so I can check my order schedule.

I need help placing my order, what should I do?

Don’t worry, buying personalised purchases online can be a bit daunting for some. Email me at any time via ‘contact seller’ and I will help you the best I can. I pride myself on customer service and my reviews certainly reflect this. I don’t bite, promise! :)

Shipping - how long will it take for my order to arrive after you dispatch it?

UK customers - Once your order has been dispatched, delivery time is 3-5 days.

USA / ELSEWHERE - Please allow up to 15 days delivery.

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.