Section 1: What information we get from you: location, log information and personal data:


LOCATION:
When shopping or engaging with our services we may use your IP address or location services from your device to locate your approximate location. This is to give you the correct prices for your country, delivery methods and address options.


PERSONAL DATA:
When you order from our site, you input your personal data such as your name, address, phone number and email address. We use this to deliver your order to you and keep in contact with you for order confirmation and shipping confirmations via email or text. Please see section 3 for any concerns about how your data is stored with us, or to remove your data from our system.



Section 2: Sharing information and third parties.

We take the protection of our customer’s data very seriously, so when you enter any personal information into our site, we do not and will never sell or distribute any of your personal data to untrusted third parties. We will always disclose and ask for your permission if we have to pass on your personal data. We do not use your information for anything unrelated to Painting Stories. The only third parties we share your information with are for purposes to process, fulfil and deliver your order, which are outlined below.


We use the delivery information you provide us which includes your name, address, email address and/or phone number to create your shipping label with Royal Mail. This information is saved on our Royal Mail account, but not shared with any other person or company.

You can view Royal Mail’s privacy policy here: https://www.royalmail.com/business/privacy-policy/


Please see section Your Rights for more information.

Section 3: Your rights – The Data Protection Act 2018 (GDPR).

Under the Data Protection Act 2018, you have the right to find out what information companies like us store about you. See the link below to find out more information about this.

These rights include, but are not limited to:
• The right to be informed about how your personal information is being used.
• The right to access the personal information we hold about you.
• The right to request to delete any personal data from our system.
• The right to stop direct marketing messages.

Under this act, we do not keep any information that is no longer relevant or needed. Our customer database will be refreshed every 7 years and any customer information that is no longer interacted with will be erased. Deletion of your information can be requested at any point. We are happy to remove all or some of your information from our system or third parties upon request.

It is your responsibility to read and understand our Privacy Policy before placing an order. When placing an order with us you agree to share you information with us for delivery, fulfilment purposes and opted-in promotional emails.

If you have any questions or queries about anything mentioned above, please do contact us using the information below.

SECTION 4: Etsy

For any concerns relating to using Etsy, you can find there Privacy Policy and House Rules through this link:

https://www.etsy.com/legal/privacy/

CONTACT INFO:
Email: paintingstories@hotmail.com
Phone: 07427687178