This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I collect:-

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a hand written note to include with the order for example) if you contact/message me directly to request.

2. Why I Need Your Information and How I Use It:-

I rely on a number of legal bases to collect, use, and share your information, including:-

a) As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
b) When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list should I undertake this in the future;
c) If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
d) As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. The third parties with whom I share personal information:-

The GDPR requires that I disclose the details of any personal information I share with third parties. For example:-

Information Sharing and Disclosure

Information about my customers is important to my business whilst adhering to both GDPR regulations and Etsy Privacy Policies. I share your personal information for very limited reasons and in limited circumstances, as follows:-

a) Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
b) Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies/postal companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
c) Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention:-

The GDPR requires I disclose the period of time during which I will store personal information.

I retain your personal information only for as long as necessary to provide you with my services. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

5. If requested to transfer any of your personal information outside the EU I will make all reasonable attempts to contact you and only transfer if granted permission by you to do so.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:-

For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at: rosabellemail@aol.com Alternately, you may mail me at: rosabellearts@gmail.com

*If for any reason you are unable to contact me, you may contact Etsy at Etsy.com/help for assistance, or send a request directly to Etsy.

Friendly Disclaimer: These policies are for guidance only. I take privacy seriously and I have your best interests at heart.
They should not be construed as legal advice and Etsy, Inc. disclaim all responsibility for any and all losses, damages, or causes of action that may arise or be connected with the use of these policies. Please consult a licensed lawyer in your area should you have specific legal questions or concerns.