All items come gift wrapped.

Specifics of the materials and if certain special care is needed you will find in the descriptions. Do not hesitate to contact me with any questions, tips or concerns about your item.

Custom orders are welcome! Also, for change of color, length or size- please send a message. Custom orders may take longer to ship, depending on the inquiry.

Wholesale orders are welcome! Please message me as some items are only available in limited editions.

*All items ship via Priority Registered Air Mail with tracking number, delivered upon signature. For upgraded express shipping, please send a message.
*Registered mail provides a solid proof of shipping; it's tracking, however, also depends on the recipient's country postal carrier conditions (not all countries support detailed online tracking)
*Registered mail Is one of the most reliable and safe ways of shipping and always requires signature upon delivery. If you are not at home, the postal carrier must leave a notice that your package is available for pick up from the post office.
***IMPORTANT: If a package is not claimed within 15-20 days it will be returned to the sender.

Packages that were returned to me because address is incorrect/undeliverable or were unclaimed (not picked up from the post office, if not received at home) will be refunded minus the shipping costs. If a package is to be sent again for any of the above reasons, an invoice for the shipping costs will be sent to you.

*If you are purchasing multiple items at a time (2 or more), please use code MULTI for 15% off.
*All return customers receive a complimentary discount code for their next order.
*PLEASE NOTE: Discount codes are not working during sale events, when prices are already marked down.

*For items went missing in transit or for any other issue with your order, please message me! I will do my best to locate your order with the shipping carrier or I will offer a replacement or a refund.
*Your positive shopping experience with AlinaandT is very important so please contact me anytime with questions or concerns about your order. I strive to provide you with great customer service at all times.
*A package is not considered lost before at least 30 working days have passed. (per BG post carrier policy)
*Packages with tracking info that shows the item was delivered and signed for are not considered lost and will be further followed up and investigated for mistakes or incorrect info, provided by the carrier.

*All refunds are given upon receipt of the items back in an intact condition. (with exceptions for transactions cancelled before the item has shipped, in such case a refund is issued immediately)
*Buyer must contact me within 14 days of receipt that they want to return an order. Items must be returned within 30 days since the day of delivery.
*You can return items past this term too with a 2% restocking fee applied to the refund.
*Returned items must be in their original intact condition and packaging.
*Please do not send items back without notifying me first.

*AlinaandT is not responsible for any customs charges that may occur upon receiving an item in your country. Customs taxes, if any, are solely a buyer's responsibility.
* EU buyers: your countries DO NOT apply customs fees or charges to your order.