ThugCandle

Hand-poured by the most gangsta candlemakers

Montreal, Canada
| 26,013 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

ThugCandle is taking a short break

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Note from shop owner Orders pending will be shipped in the next three days.

Note from shop owner

Last updated on Mar 15, 2024

Orders pending will be shipped in the next three days.

AJ

Contact shop owner

AJ

Reviews

Average item review
5 out of 5 stars
(3504)
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About ThugCandle

Sales 26,013
On Etsy since 2020

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Cheeky, Funny Gifts for Your Loved Ones!

Shop members

  • AJ

    Owner

Production partners

  • A production shop

    United States

    A production partner

Shop policies

Last updated on Jul 15, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 6 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Will my order arrive in time for...?

Typically orders are processed within 5-7 business days. Most packages arrive within 3-5 business days after shipping for a total estimated time to arrival being within 8-12 business days. However, transit times are not guaranteed and no refunds will be given due to packages taking longer in transit than expected.

Transit times are not guaranteed once your package is in USPS possession, even if upgraded to Priority shipping, as USPS does sometimes experience delays due to volume or weather.

Returns, Exchanges, and Cancellations

Orders may be cancelled within 6 hours of purchase as long as the order has not yet shipped. Orders that have been shipped cannot be cancelled.

If you'd like to return or exchange your item, please contact us within 3 days of receiving your package for return instructions.

My item arrived broken/damaged, what do I do?

If your item arrives broken or damaged, please retain all packaging the item arrived in as well as the damaged item. Contact us as soon as you can with photos of the damaged item and all of the packaging - photos are required for us to process any damaged/broken item claims. Once photos of the item and packaging have been received, we will begin the damaged/broken item claim process and ship a replacement out free of charge within two business days. Claims made without photos of the item and packaging are not eligible for a replacement item.

Shipping in Summer and Warm Weather

Please do keep in mind that depending on your location and the time of year there is a possibility that slight candle melting may occur. The wax we use is 100% natural soy wax without any artificial stabilizers and has a melt point of 120 Fahrenheit - warm places such as direct sunlight or sitting in a mailbox may cause candles to reach that temperature. We suggest having your items mailed to a PO Box or a place where you will be able to retrieve them quickly if you live in a hot climate.

Seller details

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