Announcement
Thank You for stopping by! We are so glad you are here. If you have any questions, please don't hesitate to reach out to us--we are here to help!!!
****We are not liable for shipments marked 'delivered' but 'not received'. Check with neighbors and your local post office as to your package whereabouts. Once it leaves our studio it is out of our control!
**OUR ORDERS TAKE 3 to 5 Business Days TO PROCESS.
**MAKE SURE TO:
-include the necessary personalization information
-provide the correct shipping address
**TRACK YOUR ORDER with the tracking number provided
THANK YOU FOR SHOPPING WITH CHARM ZOO!
WE APPRECIATE YOUR BUSINESS! :)
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Reviews
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Hannah on Mar 11, 2024
5 out of 5 starsI really like this lanyard! I had a beaded one previously, and when it busted, I knew I needed a quick replacement and one my students couldn't ruin my snatching it. I really like the details and my name turned out really pretty! If you need something cute and pretty, but gets the job done, this is a great choice!
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Madison Klopp on Feb 18, 2024
5 out of 5 starsThe customization of the product is amazing! I love my lanyard
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acbauer on Jan 4, 2024
5 out of 5 starsThis bracelet was exactly as pictured, and my niece absolutely loved it! Good quality. Fast shipping.
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Cindy on Mar 26, 2024
5 out of 5 starsThe quality is great! I love it! It came in time as it said! And I would definitely recommend this product!
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mamafrey720 on Mar 26, 2024
5 out of 5 starsI bought this bracelet for my granddaughter as a birthday gift. I didn’t give it to her yet but when I opened it it’s beautiful. The description was right on and it was more beautiful than I thought it would be. I can’t wait to give it to my granddaughter. She loves fairies and the color pink/ fushia.
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DENISE LANHAM on Mar 26, 2024
5 out of 5 starsEven better looking in person. It made me smile when I opened the package. Great price.
About CharmZoo
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Frequently asked questions
I forgot to provide the personalization info such as initial & birthstone.
We will make an attempt to contact you regarding the missing information. If we have not received a response within 2 days, we will ship your order.
If you want to receive the initial and/or birthstone charm(s) after that time, the postage cost is your responsibility.
Please contact us to receive a refund for the missing item.
I provided the wrong shipping address.
Please send me a message and I will cancel your first order and you can reorder with the correct shipping address. You will want to have that correct address in the Etsy system for future orders.
My shipping address was incomplete.
We will make attempts to contact you to get the correct information. If we cannot reach you we will cancel your order and refund minus a 20% restocking fee.