Accepted payment methods
Returns & exchanges
Cancellations
Payment
I also accept personal checks: however, I will not mail your item until the payment has been received and cleared in my account.
Shipping
At point of checkout, you will be offered a choice of ‘Standard’ or ‘Express.’
Always free ‘Standard’ delivery worldwide above £30 - automatically applied at checkout.
We so appreciate every order.
ANY purchasing question (however small, large!), please drop us an Etsy message & we will endeavor to come back within 24hrs.
STANDARD DELIVERY
INTERNATIONAL ORDERS
Will be delivered by either Royal Mail Standard Airmail or UPS, which should take between 5-7 working days but on rare occasions can take a bit longer (up to 21 working days).
Please be aware, some delivery regions may require additional delivery instruction - which may incur additional cost and/or delay
UK ORDERS
Will be delivered using RoyalMail 2nd class, which will take between 2-3 days. But in some rare cases it may take up to 10 days.
TRACKING
‘Standard delivery’ orders are delivered using un-tracked services.
Any ‘Express’ delivery offers full tracking - delivery times differ depending on the region. UK next day. Rest of the world within 5 working days, usually within 2 to 3.
**ANY questions you might have (however small, large!), please send us an Etsy message & we will endeavor to come back within 24hrs. **
Thanks,
YvonneEllen x
Additional policies and FAQs
Items should not be soaked or cleaned with anything scratchy or abrasive.
I recommend my pieces are for light use only e.g cakes/bread/biscuits (so only yummy things really!)