HarleyandCho

Orthopaedic dog beds, cat beds, dog and cat bowls

Kyiv, Ukraine
| 5,210 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Announcement    We are back to normal operation, produce your orders on time and ship worldwide! If you have any concerns regarding the shop operation, please message us.
Support small business in Ukraine!

Announcement

Last updated on Feb 8, 2024

We are back to normal operation, produce your orders on time and ship worldwide! If you have any concerns regarding the shop operation, please message us.
Support small business in Ukraine!

5210 Sales

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Harley and Cho

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Harley and Cho

Reviews

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5 out of 5 stars
(1006)
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About HarleyandCho

Sales 5,210
On Etsy since 2016

Shop policies

Last updated on Feb 8, 2024

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on May 10, 2023

Frequently asked questions

Does the shop still produce and ship the orders?

Yes, we produce and ship orders worldwide. If you have any doubts, please check the recent reviews. You may also message us. We will respond within the next 24 hours

Is it safe to order from a shop located in Ukraine?

Yes, it is absolutely safe. You will get your order within the terms described in the listing purchased.
Our orders are shipped out from Ukraine

How long will it take for my order to arrive?

Delivery takes about 2-4 weeks. It depends on your location and customs processing, so we can’t guarantee the exact arrival time.
Average delivery time to
the USA, Canada - 2-4 weeks
EU and NON-EU countries - 2-3 weeks
Everywhere else - 2-5 weeks
Please make sure the delivery address is correct, otherwise, the order cannot be delivered! And do not forget to add you phone number.
We use it only for delivery purposes
Improtant!
Please note we are not responsible for any duties and taxes that may apply due to regulations of your country.

How can I track my order? I have no tracking number or it does not show where the order is

When your order has been shipped out, we send you a tracking number. You can use it to track how the order is being delivered.
If you have checked the tracking number and you still do not understand where your order is as the status has not been changed for a while ir it is unclear, please message us.
We will check where your order is

Custom duties and taxes

The buyer is responsible for all taxes and duties of their country.
We understand that some extra taxes might be unexpacted for you, but we cannot change it.
If you have any doubts about possible custom duties before the purchase, you may message us and we will share our experience with you.

Sizing details

Every item has instructions helping to choose the correct size in the description. We also prepare visual instructions. You may find it among the listing images.
And you can message us if you have any doubts. We will help you to choose the correct size for your pet.

Custom and personalised orders

Personalization:
We can add a pet’s name to the bowls stands and wooden frames. Other products cannot be personalized.
Be aware, personalized items are not the subject of return or exchange
Customization: We are sorry but we do not accept any custom orders

Return and Exchange

We accept non-personalized and non–customized items for return or exchange. The exchange or refund will be provided within 14 days since the item has been received by us if the item is in its original condition without any damage.
The shipping costs are covered by a buyer.

Care instuctions for beds

All our covers are removable and machine-washable.
The inserts with memory foam filling are NOT washable.
The inserts with hollowfibre or similar filling are washable.
If you are not sure what type of the inserts you have, please message us and we will provide you with the recommendations

Care instructions for bowls

To support the original condition of the bowls, please keep them clean and dry. Avoid any water or other liquid left on the top of the stand. High humidity may cause some imperfections both on the top and stand itself.