Announcement
We are back to normal operation, produce your orders on time and ship worldwide! If you have any concerns regarding the shop operation, please message us.
Support small business in Ukraine!
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Reviews
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Ksenia on Mar 14, 2024
5 out of 5 starsThis is the second time I ordered this brand. It has a high quality, it is durable (even for puppies, that like to chew and scratch) and I like a feature to remove the covering to be able to wash it. I reccomend this product to everyone.
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Shelley on Jan 27, 2024
5 out of 5 starsThe dog beds turn out gorgeous. Dogs are enjoying their naps in their new beds!
Harley and Cho responded on Apr 16, 2024
Thank you for your 5-star review! We are glad your dogs love their beds! We hope you'll visit us again soon!
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恵 on Jan 11, 2024
5 out of 5 starsThe cover is easy to replace, the design and size are very good. There are many choices of colors and materials, so it's nice to be able to match the interior of the room. It is also good to be replaced during washing or according to the season.
Harley and Cho responded on Apr 16, 2024
Thank you for your 5-star review! We are glad you like your replacement cover for pet beds! We hope you'll visit us again soon!
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Krista on Apr 20, 2024
5 out of 5 starsThis is my second bed I’ve ordered, and it’s just as perfect as the first! Very quick shipping time to the US, couldn’t be happier with it
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Lane on Apr 15, 2024
5 out of 5 starsThese are the favorite dog beds of both me and my dog! I love the fabric choices, and she loves the comfort. They are so well made, very durable, and easy to remove the cover for washing or replacing. They take a long time to arrive but note that it comes from Ukraine. There's a lot going on there, but somehow they still manage to make good stuff and ship it out, and it arrives in about 6 weeks. Worth the wait!!
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Charlotte Hazelton on Apr 14, 2024
5 out of 5 starsMy Rhodesian Ridgeback absolutely loves this bed. Can curl up or stretch out. She is a big dog 44 kg - would highly recommend.
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About HarleyandCho
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Does the shop still produce and ship the orders?
Yes, we produce and ship orders worldwide. If you have any doubts, please check the recent reviews. You may also message us. We will respond within the next 24 hours
Is it safe to order from a shop located in Ukraine?
Yes, it is absolutely safe. You will get your order within the terms described in the listing purchased.
Our orders are shipped out from Ukraine
How long will it take for my order to arrive?
Delivery takes about 2-4 weeks. It depends on your location and customs processing, so we can’t guarantee the exact arrival time.
Average delivery time to
the USA, Canada - 2-4 weeks
EU and NON-EU countries - 2-3 weeks
Everywhere else - 2-5 weeks
Please make sure the delivery address is correct, otherwise, the order cannot be delivered! And do not forget to add you phone number.
We use it only for delivery purposes
Improtant!
Please note we are not responsible for any duties and taxes that may apply due to regulations of your country.
How can I track my order? I have no tracking number or it does not show where the order is
When your order has been shipped out, we send you a tracking number. You can use it to track how the order is being delivered.
If you have checked the tracking number and you still do not understand where your order is as the status has not been changed for a while ir it is unclear, please message us.
We will check where your order is
Custom duties and taxes
The buyer is responsible for all taxes and duties of their country.
We understand that some extra taxes might be unexpacted for you, but we cannot change it.
If you have any doubts about possible custom duties before the purchase, you may message us and we will share our experience with you.
Sizing details
Every item has instructions helping to choose the correct size in the description. We also prepare visual instructions. You may find it among the listing images.
And you can message us if you have any doubts. We will help you to choose the correct size for your pet.
Custom and personalised orders
Personalization:
We can add a pet’s name to the bowls stands and wooden frames. Other products cannot be personalized.
Be aware, personalized items are not the subject of return or exchange
Customization: We are sorry but we do not accept any custom orders
Return and Exchange
We accept non-personalized and non–customized items for return or exchange. The exchange or refund will be provided within 14 days since the item has been received by us if the item is in its original condition without any damage.
The shipping costs are covered by a buyer.
Care instuctions for beds
All our covers are removable and machine-washable.
The inserts with memory foam filling are NOT washable.
The inserts with hollowfibre or similar filling are washable.
If you are not sure what type of the inserts you have, please message us and we will provide you with the recommendations
Care instructions for bowls
To support the original condition of the bowls, please keep them clean and dry. Avoid any water or other liquid left on the top of the stand. High humidity may cause some imperfections both on the top and stand itself.