I accept custom requests. If you see an item in my shop that you would rather have as another type of jewelry, for example an image on a bracelet that you'd rather have as a necklace, contact me and I can set up a custom listing for you.

• Order processing time is 1-3 working days.
• I ship from Ukraine and from the USA. Some of my packages from Ukraine are shipped through warehouses in the United States and the United Kingdom so they have a US or UK tracking number.

The approximate time of delivery (since the date when item mark as shipped):
U.S. – 3-18 days
U.K. – 8-15 days
Europe – 10-30 days
Canada – 18-35 days
Australia, New Zealand – 15-35 days
Latin America – 25-65 days
North America – 18-55 days
Other countries – about 12-45 days

• If you need to get your order by a certain date, please contact me at first!
• Please check if your Etsy address is correct. I always ship to Etsy address unless you request otherwise.

Please read the policies https://www.etsy.com/shop/RinaStudioJewelry?ref=seller-platform-mcnav#policies
and the entire item description of the item(s) you are purchasing prior to making a purchase. By making a purchase in my store, you confirm that you have read all the policies and conditions, that you understand them and that you agree to them.

International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Please check with your local post office or customs office to find out customs tariff and taxes for your country. There may be duty taxes applied to your purchase.

I want my customers to be happy with their purchase. If anything went wrong, please, let me know and i will try to find ways to resolve the problem.
More details about the policy of return and exchange: https://www.etsy.com/shop/RinaStudioJewelry?ref=l2-shopheader-name#policies

• Our jewelry is water-resistant, but not waterproof, so we highly recommend to avoid direct contact with water (like swimming or bathing).
• You can clean the domes with a soft tissue when necessary and it will be shiny again!
• To give a long life to your jewelry you can keep it in a box, out of direct sunlight and open air, and avoid contact with water, perfumes, cleaning products, hair styling products, creams.

All items are packaged in a gift boxes to avoid any damage during the delivery. To reduce waste and shipping costs, multiple items will be packaged together. If you'd like separate boxes or have other special shipping requests, please let me know.

If you need more products than available, contact me and I will tell you if I can make these products for you and what time it will take.

I do wholesale, so if you are interested in selling my jewelry in your retail store, please contact me.