Announcement
If you have any questions please email us hello [!at] skind.nyc.
Thanks!
Find us on Instagram: instagram.com/skindco/
Featured items
Items
All Items
Reviews
-
STEPHANIE on May 11, 2023
5 out of 5 starsThe item came and was very, very tiny and the color was not as shown. I returned the ring for an exchange and the only ring I liked was an additional $900. So I'm up to over $4000 now, but ....When the replacement ring arrived, it too did not match the color in the picture and was only slightly bigger than the first ring. Owner very rude. I opened case. Etsy found in my favor. Owner threatened to go to NY State Attorney. I didn't want to deal with a long out-of-state situation so I dropped the case before the owner's 4 pm deadline. He said he would close his etsy shop before he would return my money. The ring was so very small for over $4000. What happened to "The Customer is Always Right?" I was polite throughout my dealings, even sending a hand made crocheted scarf.But since I criticized, owner bad-mouths me. VeryRude
S Kind and Co responded on May 31, 2023
We have policies in place to be fair to all our clients. Once we alter a piece for a client it is not eligible for return as stated in our return and exchange policy on each product page. This client was sent a video of their ring and the listed GIA Report has a picture on it taken in a controlled environment to show color. We have sold thousands of rings online and this client is the only one who has ever said we misrepresented an item. We want all our clients to be happy with their purchases and always do our best to resolve any issue.
-
Sara on Feb 2, 2023
5 out of 5 starsThe ring is gorgeously crafted and very delicate. I love how the stone sparkles in the sunlight.
-
Sin on Nov 15, 2021
5 out of 5 starsThank you so much, Jacob and MK! The ring is so beautiful. The stone reminds me of a clear Caribbean water and the hammered platinum pattern looks like white sand in the ocean, and the stone sparkles so much! Also, I sincerely appreciate your help, MK, for answering all my questions and updating the shipping information everyday. Thank you again for another beautiful ring!
-
Sin on Sep 6, 2021
5 out of 5 starsCommunication was very frustrating! I needed to know when they could ship the ring to make sure I was home when it got delivered (ever since the pandemic, I noticed a few times where UPS leaves the package at the door without getting the required signature!!!). Nobody was answering the question until the last minute, and I was getting nervous. When one has to make an online purchase, the seller should be more understanding and answer the customer's questions ASAP and also explain any kind of delay BEFORE the customer asks several times. AS TO THE RING, there is no doubt that this is the best jewelry company there is (best quality stone and best ring design). I sincerely believe that they have better quality and craftsmanship than Tiffany.
-
Sin on Aug 10, 2021
5 out of 5 starsThis is the most beautiful and the best quality gemstone ring I've ever bought. The ring looks exactly like in the picture, and the craftsmanship is just amazing. I am sure I will come back for more in the future. Thank you very much for everything!
-
-
tburd89 on Aug 28, 2016
5 out of 5 starsThe ring looked stunning, Jacob and Sophie did an amazing job crafting the ring, they were also super helpful with the entire process.
-
Jack on Apr 19, 2016
5 out of 5 starsSee for yourself! My fiance is absolutely delighted with it. Excellent customer service.
-
Rebecca on Apr 14, 2016
5 out of 5 starsExquisite engagement ring. Delicate and understated, exactly as I had wanted (and had such a hard time finding), and ETHICAL! After searching for months this shop was one of the only ones (online or brick and mortar) that combined beautiful, classic minimalism with all recycled metal and only ethically sourced stones. Thank you!!
-
Peter on Apr 4, 2016
5 out of 5 starsThis ring was absolutely astounding. Perfectly crafted and exceptionally designed. Have no reserve in any purchase from Sophie and Jacob. Thanks!
About SKindCo
Old Friends Resurrect Family Jewelry Company EST. 1872
Shop members
-
Jacob
Owner, Designer, Creator
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
Returns and Exchanges
Made to order pieces are final sale and can not be returned or exchanged. Deposits can be used towards any future purchase and can not be returned. One-of-a-kind pieces can be returned within 7 days of receipt in their original unworn condition. If we have sized a ring for you, it can not be returned. However, it may be exchanged for store credit towards a purchase of equal or greater value for up to 10 days of receipt of the item (if returned in unworn condition) less a retroactive $60 sizing fee. Shipping fees and duties are not refundable. If you are unsure if your purchase is returnable please ask. If you would like to return one of our pieces please email us for instructions and a return code. We are not liable for lost packages.
Seller details
Captcha failed to load. Try using a different browser or disabling ad blockers.