Announcement
Welcome to Embroidery to Geaux!
My current turnaround time is 2-3 weeks plus shipping time for all other items.
Are you concerned about turnaround time? Please message seller prior to placing your order.
Items are shipped via The USPS. Please allow 3-5 additional business days for shipping. Please note that recent changes made by the USPS have resulted in longer shipping times. It is always recommended to upgrade your shipping to Priority Shipping as I cannot be responsible for delays by the USPS. To add priority shipping to your order, simply purchase this listing:
https://www.etsy.com/listing/214895882/priority-shipping-upgrade?ref=shop_home_active_1&ga_search_query=priority
Need something sooner than my two week turnaround time? Rush services are also available for an additional fee. If you need something sooner than my turnaround time, please message me prior to placing your order. Due to the large volume of orders received, simply putting a need by date in the order comments could be overlooked when an order is received.
If you have a quick turnaround, please be sure to monitor tracking (tracking is sent as soon as your label is printed). If you notice that a package has not moved in a day or so, please let me know or contact your post office immediately. I am always happy to help, but please let me know as soon as you notice there may be a shipping delay. The more time we have for the Post Office to investigate, the better.
I do offer free local pickup. If you would like to pickup from my Abita Springs, LA shop, please use the following coupon code at checkout: LOCALPICKUP
Since all of the items I create are custom, if you don't see what you are looking for please message me and I will work to create the perfect item for the perfect little one in your life!
If you have any other questions, please feel free to send a message by clicking the "Contact Shop Owner" icon on the left hand side of your screen. I do respond to all messages as soon as possible. On the weekends, I may take up to 24 hours to respond.
To see all of my designs, visit Embroidery to Geaux on Facebook
https://m.facebook.com/embroiderytogeaux
Featured items
Items
All Items
Reviews
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Callie on Apr 22, 2024
5 out of 5 starsPerfect item! The seller was amazing. I was sent a preview before she made it and it came absolutely perfect. Shipping was incredibly fast as well.
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Caitlin on Apr 22, 2024
5 out of 5 starsWas sent a sneak peak prior to completion and arrived perfect!
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Courtney on Apr 22, 2024
5 out of 5 starsThe dress is exactly as pictured, with changes to embroidery colors. High quality, & quick responses from seller regarding questions about item. Proof was received promptly and shipped next day as stated. Etsy tracking was more accurate than USPS tracking.
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Dee on Apr 19, 2024
5 out of 5 starsShe will love it and wear it until she can’t fit in it any more.
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Laken on Apr 1, 2024
4 out of 5 starsRuns a little small, but the quality is great! I would size up just a little
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Turnaround Time
Current turnaround time is 2 weeks plus shipping time. I ship via the USPS First Class Mail but do offer priority shipping upgrades. To purchase a priority shipping upgrade, please add the following listing to your cart, along with the item:
https://www.etsy.com/transaction/1131505619
Depending on delivery location, delivery can vary between 5-7 business days but there can be delay and that timeline is an estimate.
Priority Mail does include tracking and $50.00 of insurance. Priority shipping upgrades are always recommended.
Seller can only guarantee a shipping date, not an exact delivery date. The delivery dates are determined by the USPS. Please note that seller is not responsible for any delayed, lost or stolen packages.
Exchanges, Returns and Cancellations
Since every item is a custom made to order, no cancellations, refunds or exchanges are allowed. If there is a problem with an order that is received, shop owner must be notified within 2 business days of delivery.
Shop owner cannot refund due to failure to review shop turnaround times (including shipping times) before purchase is made. Shop owner will offer a shop credit toward a future purchase but refunds cannot be offered. Please contact buyer prior to placing your order if you have any questions regarding turnaround time.
Sizing details
Size charts are available upon request. Dress listings have size charts in the photos section of the listing but please message seller prior to placing an order if you have questions regarding sizing.
Due to the custom nature of the items, shop owner is not able to accept returns or exchanges if an incorrect size was ordered.
Rush Services
Need something sooner than my two week turnaround time? Rush services are also available for an additional fee. Before purchasing a rush order, please message me so I can make sure I can accommodate your request.
Local Pick Up
I do offer free local pickup. If you would like to pickup from my Covington, LA shop, please use the following coupon code at checkout: LOCALPICKUP
Custom orders
Since all of the items I create are custom, if you don't see what you are looking for please message me and I will work to create the perfect item for the perfect little one in your life!
Any other questions...
If you have any other questions, please feel free to send a message by clicking the "Contact Shop Owner" icon on the left hand side of your screen. I do respond to all messages as soon as possible. On the weekends, I may take up to 24 hours to respond.
"Like" Embroidery to Geaux on Facebook
Please visit Embroidery to Geaux on Facebook
https://m.facebook.com/embroiderytogeaux
Any coupon codes will be announced there!
Care instructions
Hand washing and laying flat to dry is recommended. To press, turn garment inside out and press using a cool iron.
Custom and personalized orders
Other font options are available. To view examples, please visit Embroidery to Geaux's Font's folder on Pinterest:
www.pinterest.com/jenmartinez1029/fonts/