PenelopesPaperPantry
Specializing in Custom Celebration Stationery
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Reviews
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Mary Jo on Apr 13, 2024
5 out of 5 starsI received coasters like these years ago as a gift. We got some updated pictures on a new set. Can’t wait for the little ones to see their faces on them here at Mema & Papa’s house
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Dee on Apr 11, 2024
5 out of 5 starsThe item arrived as pictured and I was very happy with the finished result
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nancybjohnson on Apr 8, 2024
5 out of 5 starsVery professional-looking - high quality. Just lovely!
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Taylor on Apr 3, 2024
5 out of 5 starsI have ordered through this shop For multiple invites and they are always perfect and come super quickly. I will continue ordering any invites through them :)
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Robin on Apr 18, 2024
5 out of 5 starsJust what we needed - excellent customer service. Worked with us to get it just right!
About PenelopesPaperPantry
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
How "customizable" is the text?
The text is completely customizable.
Are envelopes included with the order?
Yes, the listing will state what color or you may have a choice of colors.
Will I be able to review my order before it's shipped?
Yes, we send unlimited proofs until the customer approved the design for print. An order is not printed without a customer's approval.
Custom and personalized orders
Please send us your custom details and custom requests in the "notes to seller" section at checkout, via an Etsy Message, or via e-mail to PenelopesPaperPantry@gmail.com.
Is it possible to RUSH an order?
Any request for less than the Standard 7-10 business day turnaround time may require a Rush Fee of $80 to $150 (Dependent on the complexity of the order and turnaround time requested).
Perks:
• The order is pushed to the top of our list
• We process change requests as they come in
• Our goal is to get an approval in 24-48 hours
Keep in mind:
• Rush orders need to be placed by 9am EST Mon thru Fri
• Expedited shipping is NOT a rush fee
• We are only open until 2pm on Fridays
• The designer will provide a deadline for your approval
• It's the customer's responsibility to keep up with correspondence
• The Customer must take the time to review the proof as unintentional errors are often made during "Rush" jobs.