Featured items
Items
All Items
Reviews
-
P on 30 Apr, 2019
5 out of 5 starsThe capelet is gorgeous! Very detailed and refined hand work in creating it. Very delicate so handle with care, and worth the investment. An heirloom piece for my wedding. The item arrived in a timely fashion from the anticipated completion date. Thank you!
-
David on 31 Aug, 2016
5 out of 5 starsAbsolutely stunning work. Minaree is incredibly talented. Thanks!
-
About Minaree
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Order Processing Time
Unless noted otherwise, all our items are handmade to order and require at least 8 weeks production time. This estimated turnaround time does not include shipping transit time. Unless arranged prior to purchase, production times are our best estimates and not guaranteed. There may be slight differences from piece to piece as every piece is handmade. We highly recommend ordering sooner rather than later to ensure that you will receive in plenty of time.
Custom and personalized orders
For additional cost, we might be able to accept rush order with a 2-4 weeks production turnaround. Please contactusat contact@minaree.com to confirm and arrange for urgent order BEFORE you make your purchase so we can ensure that we can meet your schedule deadline. Additionally, a rush ship fee might also be subjected to your purchase.
Custom and personalized orders
When you place an order, we will estimate shipping and delivery dates for you based on the availability and production time of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates are weight-based. The weight of any item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Minaree is not responsible for any lost or stolen packages so please be sure your address is a valid and secure address.
Shipping Within the US
Domestic orders will be shipped with tracking numbers and delivery confirmation but without insurance. If you require insurance or need any other help, please contact us at contact@minaree.com.
Expedited Shipping: We offer expedited shipping via USPS Priority Express Mail. Please note this shipping transit time does not include production turnaround time.
Shipping Outside the US
We can ship to virtually any address in the world. Note that there are restrictions in some countries, and some footwear cannot be shipped to international destinations. Delivery time depends widely on the shipping method, destination country, and its customs regulation. We offer the following shipping method(s):
USPS First Class Mail with no insurance and partial tracking only. This usually takes 2-3 weeks on average but it differs widely depending on your country. Transit time does not include production time.
USPS Priority Mail comes with tracking but no insurance. This usually takes 1-2 weeks on average but it differs widely depending on your country. Transit time does not include production time.
Custom Fees
Depending on your countries, some packages may be subjected to additional customs fees which the buyers are responsible for. Please be reminded we are not responsible for any additional customs charges that your package may be subjected to. Therefore, we encourage you to check your country import fees regulations. The shipping charges on your purchase only cover the postage cost; IT DOES NOT COVER ANY ADDITIONAL CUSTOMS DUTY. We do not mark our items as gifts so we kindly ask buyers not to request this from us.
Exchanges and Returns
Due to the handmade nature of the pieces, all sales are final and we do not accept returns at this time. Made to order and custom order items are all final sale. When indicated, ready to ship items are eligible for exchange or return for store credit only. Exchanges must be received in their original, unworn, unused condition and enclosed in the original packaging. You must contact us at contact@minaree.com to request and get approval for exchange
Custom and personalized orders
All our sizing indicated is in US sizing. To convert international sizing to US sizing, please check this conversion guide. If you have any questions about sizing, please contact us at contact@minaree.com.