Announcement
Current turn around time is around 7 business days. Weekends are not included in that time frame. If you need your item by a certain date please let me know so I can let you know if it’s doable or not. PLEASE READ ALL!
CURRENT USPS TRANSIT TIMES:
FIRST CLASS MAIL | 4-10 DAYS
PRIORITY MAIL | 3-5 DAYS
The shipping time frames are approximate and not guaranteed. We are not responsible for items once they are dropped off at the post office and we do not offer refunds for items that arrive late or are lost in the mail as this is out of our control.
Packages are packed carefully, and if your order arrives arrives damaged, please file a claim at USPS.COM | We will not issue a refund for lost or damaged packages. Once USPS or the carrier in the possession of the item, we have no control over their operations and delays.
Proofs are only send upon request. If we do not receive the photos your order may be delayed. Make sure to submit on the "message to the seller" a good image (NO screenshots or cropped photos) for best results! Photos can be improved on the resolutions and or color but the printed result will reflect the quality of the photo sent.
CANCELLATION: We can only cancel your order after 2 days of the order is placed. After this time frame a store credit will be issued if the order can't be completed due to a missing photo.
Please message us with any questions! THANK YOU!
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Reviews
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Cristina on 16 Apr, 2024
5 out of 5 starsSeller shipped item exactly when they said they would, item came nice wrapped and they're going to make the cutest cupcake toppers.
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Kelly82495 on 11 Apr, 2024
5 out of 5 starsQuality was great and arrived quickly. Colors were vibrant
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Hannah on 09 Apr, 2024
5 out of 5 starsLoved these cupcake toppers for my son’s first birthday. So cute!
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Brooke on 03 Apr, 2024
5 out of 5 starsLoved these for my sons first birthday theme. They were a huge hit among the guests.
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Kayla on 24 Apr, 2024
5 out of 5 starsGot a digital file since I didn’t wait long enough to have them shipped. They turned out so great and definitely added a fun and special detail for our son’s birthday party!
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About DreamsByHandShop
Shop members
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Carina Swenson
Owner
I love calligraphy, lettering and to transform my drawings in pretty decor! My products are handmade and designs drawn freehand. I do custom orders. Go follow me on Instagram @dreams.by.hand and support my little business!
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Andrea Swenson
Maker, Designer
Hi! I create all the cupcake toppers! I love transforming an ordinary photo into a fun and unique topper!
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Gaby Swenson
Assistant, Dispatcher
I am here to help with the production and assembling of the toppers! I also manage all shipping to make sure your order will leave our studio on time!
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