NoteAndWish is taking a short break
Reviews
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Julia on May 1, 2022
5 out of 5 starsSeals wonderfully and the stick makes it easy to drop the wax in the perfect place on the envelope!
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Julia on May 1, 2022
5 out of 5 starsLove the pearlescent colors of this wax! Definitely buying more!
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Julia on May 1, 2022
5 out of 5 starsI've bought their sealing wax and seals several times, and I love them every time!
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Emily on Apr 29, 2022
5 out of 5 starsSuch great quality. The journal is beautiful and my sister loves it.
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marthabless on Apr 2, 2022
5 out of 5 starsThis shop has beautiful and unique washi. I especially like the matching set. My second purchase. Very pleased with the quality.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
UK Shipping
Standard delivery in the UK is by Royal Mail 2nd class
Europe Shipping
Royal Mail International Standard to Europe usually 2 weeks, however delays may occur at customs and delivery could take longer. Please wait 20 working days for your order to arrive.
Tracking is not offered as standard.
VAT is added automatically at check out and all customs information is provided electronically on the shipping label. No additional VAT and fees should be collected at customs.
If in rare cases, you are requested to pay additional VAT and fees, please discuss this with your custom authority directly. We will not be responsible for any extra costs and we will not be able to refund any extra VAT or fees paid. However, if you do have any problems please contact us.
International Shipping
Royal Mail International Standard to the rest of the world typically takes 2-3 weeks, however delays may occur at customs and delivery could take longer. Please wait 25 working days for your order to arrive, if it has not drop us a message : )
Tracking is not offered as standard
Please note we will not declare your item as a gift or under declare the order amount.
Correct Address & Returned Parcels
Buyers are responsible for supplying correct addresses in the correct format. Please double check! If orders are returned to us due to incorrect or insufficient addresses or are unclaimed, the order will either be refunded minus the shipping cost, or reshipped at the buyer's expense.
Messages and Queries
We will reply to messages Monday - Friday, 9am - 5pm
Wholesale availability
We offer wholesale discounts, please message us for further information.
COVID Delays
As the postal system is dealing with high volumes of mail due to the current situation, we kindly ask customers to wait 2 extra weeks for your order to arrive, in addition to the usual guidelines. Thank you for your patience!
All UK domestic orders are shipped by Royal Mail Standard 2nd Class (2 weeks)
Europe Shipping: Royal Mail International Standard (3-4 weeks)
International Shipping: Royal Mail International Standard (4-5 weeks)
If your order hasn't arrived after the times below, please get in touch.
UK: 20 working days after dispatch date
Europe: 30 working days after dispatch date
International: 35 working days after dispatch date
I think my order is lost - International Orders
If after 2 months you haven't received your order we can either:
- resend your parcel or
- offer you a complete refund