SartorialMatters

Sartorial Matters

Edinburgh, United Kingdom
| 6,293 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

6293 Sales

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Items

RESERVED

RESERVED

$97.50

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Johanna

Contact shop owner

Johanna

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5 out of 5 stars
(2861)
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About SartorialMatters

Sales 6,293
On Etsy since 2013

On wearing history, stories from the attic and other sartorial matters...

Shop members

  • Johanna

    Owner

    Avid collector, with a history in both antiquarian books and vintage clothes. I started up Sartorial Matters in 2011 and run it as a one-woman endeavour - picking, photographing, modeling, listing and posting.

Shop policies

Last updated on May 9, 2022
Hello and thank you for visiting my shop! Sartorial Matters is a one woman business and pretty much a life style and a life long passion. Having myself bought a lot of vintage online (my wardrobe is absolutely overflowing) I do my best to provide the best service I can and strive for each customer to have the best experience possible. I'm always happy to help and if there are any problems or questions (or just general banter), do get in touch!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

I accept paypal and direct check out through etsy, but contact me for other options.

Shipping

UK SHIPPING

I provide the best most reliable postal service I can, which means it unfortunately costs a bit extra. All UK items will be sent with the Royal Mail recorded service for a guaranteed delivery. Tracking details can always be provided. If you would like any details, or other options, don't hesitate to get in touch.

UK first class mail usually takes 1-2 days to arrive.

INTERNATIONAL MAIL

All international mail will be sent with the ROYAL MAIL SIGNED FOR or the ROYAL MAIL TRACKED service (depending on destination). Both services are trackable and provides a signature upon arrival. This costs a bit extra but ensures all mail arrives safely.

Approx delivery times for international mail is 6-10 working days but during high demand periods or customs delays this occasionally takes a little bit longer. If you need your item urgently or your order is time sensitive do get in touch, and I will advice.

-If you are living outside of the UK/EU: Charges such as Value Added Tax (VAT), Customs Fees, Duties, Handling Charges, or Other Charges imposed by your country when you import goods are not included in the item price or shipping charges. These charges are between you and your country and are your responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to buying.
- These charges are normally collected by the delivering freight or shipping company, or when you pick the item up. Don't confuse them for additional shipping charges."

RETURNED TO SENDER
Please note that for any mail that has been returned to sender due to a failure of the buyer to collect it from the post office on time, will incur an additional postage fee to re-ship.

TRACKING
All orders are shipped with tracking and the tracking link is uploaded to the order page once shipped. For further tracking updates, the tracking number can be entered into on Royal Mails website - https://www.royalmail.com/track-your-item#/ - which also has a link to for the tracking on their local delivery partners website for international orders. I recommend checking the tracking to avoid missed deliveries or items getting returned to sender due to non-collection.

Additional policies and FAQs

RESERVES
I'm happy to do reserves. An item can be put on reserve for 3 days. If you want a longer hold, a deposit is required. If you have special circumstances or questions or a specific time plan, please get in touch as I'm happy to accommodate.

Please note, the customer reserves are offered as a courtesy to buyers and the reserve will only begin once the shopowner has responded to the reserve request and confirmed it - as the shop can be busy and things sell fast - please beware that items may sell before I get a chance to respond to your reserves request.

LAYAWAY
Layaway options are available. 25% of the price is expected as a deposit at the start of the layaway to reserve the item with the remaining amount being in up to 4 installments within a month. If you have special requirements, I'm happy to work out a plan that works for you, so just get in touch.

CONVOS
I aim to respond to messages within a day. All messages will be answered asap, but as I'm a one-woman-shop, my working day can be quite busy, and sourcing trips and posting occasionally means I'm out of office, and will cause slight delays in responding times.

ORDER CANCELLATION
Please note - when canceling an order, the shop is charged a small fee by both paypal and Etsy in order to refund and relist. Please, if you can avoid it, don't place an order only to immediately cancel it.

OTHER INFO
I do have a small Spaniel. He is not allowed in the shop/stock room but if you are extremely sensitive or allergic to pets, it might be good to note that I am a pet owner. If you have any questions or concerns, do get in touch.