Announcement
Dedicated to the women of style, here at our Atelier we create luxurious and effortlessly feminine gowns for the modern bride. Handmade to order in laces and silks of a highest quality, we deliver worldwide with a convenient and secure ordering process.
Each wedding gown is impeccably tailored, showcasing a flattering fit, perfectly executed hand embroideries, shimmering embellishments, and beautiful details.
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Reviews
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Emily on Mar 25, 2024
5 out of 5 starsI absolutely love my custom lace bolero. After searching in stores, I couldn’t find anything that even came close to what I was dreaming for my dress. Polina was so helpful and we sent several messages designing the bolero I wanted. Everyone at the wedding thought it came out absolutely stunning. I HIGHLY recommend.
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Joanne on Mar 24, 2024
5 out of 5 starsPolina is amazing! She made my custom wedding dress in a very short time and it fit LIKE A GLOVE!!! It took an extra day to ship bc I live in a rural area, but still arrived on time. She was checking on it throughout. My late mother was a wonderful seamstress who made wedding dresses, and honestly, I think this dress was sewn from heaven in Polina's hands. I can't thank you enough for making our day absolutely perfect!
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Jennyfer Cruz-Santillan on Mar 15, 2024
5 out of 5 starsThe dress fits PERFECTLY! It surpassed my expectations! From the quality of the fabric to the details of the lace. It’s everything I’ve dreamed of for a wedding dress! I was very happy with the process as well. Miss Polina is very responsive and professional along the entire way. Despite reading all the reviews I was still a little nervous ordering a dress out of the US but it was definitely WORTH it! The only thing I would warn US customers is the import tax fees. That’s something I did not plan for and had to pay an extra $300 to get it through customs. Otherwise, my experience was wonderful! ❤️
Polina responded on Mar 21, 2024
Thank you so much for the amazing review! We're thrilled that you loved the dress and honored to have been a part of your wedding day. Unfortunately, Customs charges are beyond our control and they vary from state to state (if applicable) - in most states these charges are collected for all international purchases over 800$ and are about 10% or the order value. We've outlined this possibility in our shop policies and it's also addressed in Etsy's guidelines. We understand that unexpected costs can be frustrating, and we genuinely appreciate your understanding. Thank you once again for choosing our atelier — we're delighted to have played a role in your wedding!
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meredithpeterson12 on Mar 14, 2024
5 out of 5 starsI took a chance with having a custom wedding piece made online without seeing it/being there in person but I am beyond happy I did. I sent a few pictures of what I would have liked and when I tell you, it came out better than I could have expected! All the details were just right and it fit’s absolutely perfectly. I’m so thankful!
Polina responded on Mar 21, 2024
Thank you for your lovely review! We're thrilled to be a part of your wedding day. Wishing you a lifetime of love, laughter, and happily ever after!
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Erin on Mar 13, 2024
5 out of 5 starsPolina was very helpful - she helped clarify the order, colour and sizing after I first ordered. Unfortunately I got the shade of white wrong when I originally ordered, and I had to order a second in the right colour. Polina was understanding, helped make sure it arrived well before I needed it, and even added some extra lace in the back to cover beading on my dress. The quality of the fabric is decent - not quite as thick or high quality as a topper I had seen at a bridal shop, but it looks lovely nonetheless. One note - I had to use double sided sticky tape on the top of the arms with my particular shape given the off the shoulder style, so it laid flat. Otherwise it gaped a bit in the shoulders. Fit otherwise! Overall pleased and impressed with Polina’s customer service.
Polina responded on Mar 21, 2024
Thank you for entrusting us with such an important part of your wedding! We'd like to clarify that the lace used in our designs is carefully selected for its unique characteristics. It may differ from other laces you've encountered maybe due to being a different type of lace (Alencon lace which is softer from most embroidery laces for example) but please rest assured it meets the highest standards of quality. In fact, the lace we use is sourced from the same esteemed suppliers trusted by the most renowned fashion houses worldwide. Wishing you a wonderful wedding day and a lifetime of love and happiness together!
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Olivia on Mar 5, 2024
5 out of 5 starsThe dress came out AMAZING!!! Even better than I could have imagined! The shop was so helpful and accommodating, even with all of the many many questions I had. They made this an unbelievable experience and I am so glad this is where I ordered my dress. Weddings are already so stressful with everything that goes into them, and this shop took all of the stress and worry out of the wedding dress process. I truly could not have asked for a better experience. ❤️
Polina responded on Mar 21, 2024
Thank you so much for your amazing review! I'm so happy to hear that you had a great experience working with us. You look absolutely stunning!
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mary on Feb 7, 2024
5 out of 5 starsPolina is absolutely fabulous. She communicated with me on a custom made bolero, addressed every concern I had. The end result was absolutely beautiful. I highly recommend working with her. She will make your wedding dress dreams come true.
Polina responded on Mar 21, 2024
Thank you for your review! We are thrilled to hear that you love your bolero. Thank you for trusting us with your wedding day look!
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Free on Feb 6, 2024
5 out of 5 starsI ordered the most beautiful Bolero jackets (3) choices from Polina and they are ALL BEAUTIFUL!!! Absolutely gorgeous and really high quality! They shipped to me in the United States super fast and I would highly recommend! Each had beautiful sewing and seams and the lace and buttons are all gorgeous! and Fit perfectly! Thank You Polina!
Polina responded on Mar 21, 2024
Thank you for your kind words and for choosing to work with us!
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Sign in with Apple user on Jan 18, 2024
5 out of 5 starsIt’s beautiful and Great fit, I can’t wait to wear it on my wedding day! Seller is very responsive and delivery was fast.
Polina responded on Mar 21, 2024
Thank you for your amazing review! I'm so happy to hear that you had a great experience working with us. We're honored to be a part in your special day!
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Where is the place of contract?
Custom order listings are offers to the customers. Acceptance of the offer by the customer takes place when the customer buys the custom order listing. The acceptance is effective when the seller receives Etsy order confirmation at seller's place of establishment. The place of the contract is the country where the seller is established.
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