oakandorchid is taking a short break
Reviews
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Emily on Apr 24, 2024
5 out of 5 starsSTUNNING!! Sarah is great to work with and produces quality products. Love!
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Jessica on Jan 15, 2024
5 out of 5 starsLoved these invites but fiancee wanted something with more color and gold foil.
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Raquel on Oct 18, 2023
5 out of 5 starsI couldn’t ask for a better experience. Quick and Easy. Sarah answered all my questions and my order arrived in no time. The quality of their products is TOP and their designs are elegant, clean and timeless.
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kbeestyle on Sep 30, 2023
5 out of 5 starsBeautiful invitation. Even better in person. Fast shipping.
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sagendvm on Sep 7, 2023
5 out of 5 starsSarah was amazing, helped me every step of the way. Very responsive!
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DebbelerN on Sep 4, 2023
5 out of 5 starsWe absolutely loved working with Sarah for both our save the dates and our invitations. Everything was so beautiful and the process was easy, straightforward, quick, and wonderful. Cannot say enough about how much we love these!!
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Kimi on Jun 13, 2023
5 out of 5 starsThese invitations are perfection and I’ve received so many compliments from my guests! Sarah was really helpful when I had questions and appreciated how mindful she was when it came to packing/shipping! Highly recommend :)
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Briana on Mar 24, 2023
5 out of 5 starsGreat to work with and beautiful quality invitations! Thank you so much!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
HOW TO ORDER / HOW IT WORKS
Navigate to the design you wish to purchase. Use the dropdown boxes to select your desired quantity and options. Add the items to cart and leave your wording and customization details in the "Notes to Seller" box at checkout.
Once payment & wording are received, Sarah will personalize the design with your information and send a digital proof for your review.
Proofs will be sent to your Etsy inbox. From there, you can request edits and receive additional proofs until everything looks perfect.
Upon approval of the final draft, your invitations will go to print. A shipping confirmation with tracking number will be emailed to you when your order is on the way.
TURNAROUND TIMES
5 business days for printing with blank envelopes
10 business days for printing with addressed envelopes
2-3 business days for shipping and delivery
Once payment and wording are received, please allow 1-2 business days for first proof.
Each revised proof is typically ready within 1 business day or less.
Please keep in mind, your feedback and response times are a significant factor in the overall timeline. We recommend booking your order anywhere from 4-6 weeks in advance of your mail-out date.
WHAT IS CUSTOMIZABLE
Names & Wording
Print Colors
Envelope Colors
Fonts
All stationery sold through our Etsy store is semi-custom, which means you can change the wording, fonts, print colors and envelope colors at no extra charge. Enjoy unlimited revisions to ensure your chosen design is just right.
SAMPLES
Wedding invitation samples are available for immediate purchase through our Etsy shop so you can experience the look & feel of our stationery prior to placing your full order. Please note, samples are pre-printed and cannot be personalized.
MATCHING DAY-OF PIECES
Matching save the dates, programs, menus, place cards, thank you cards, seating charts, wedding signs and more are available by custom order. Contact for pricing and ordering.
SHIPPING
Custom invitation orders ship from our studio within 5-10 business days after going to print. We ship via USPS® Priority Mail, which normally takes 2-3 business days in transit. You will be notified with a tracking number when your order is shipped, and a signature will be required upon delivery.
Sample invitations ship from our studio within 1-2 business days via USPS® First Class Mail, which can take anywhere from 2-5 business days in transit, depending on your location.
We do not ship during weekends or national holidays.
LAST MINUTE EDITS / REFUNDS / RETURNS / REPRINTS
Due to the personalized and custom nature of our products, refunds and returns are not available. Revisions cannot be made after you have given approval to start printing. If there is an error with the wording or design that has been approved by you for print, the cost of reprinting and shipping is your sole responsibility. Should there be a problem with your order due to the fault of Oak & Orchid, we will expedite a replacement of your items at no cost to you.
CANCELLATION POLICY
Order cancellation is only available if your order has not been printed and you have not received a digital proof or any other format of personalized stationery or design work via email or other method. After that, there is a $50 design fee to cancel personalized custom stationery orders and the remaining balance will be refunded in the same form of purchase. Once you have given final approval to print, no cancellations can be accepted and no refunds can be given.
OWNERSHIP POLICY
Artwork shall remain the property of Oak & Orchid. All electronic files exchanged during our communication will be FOR REVIEW ONLY. Any unauthorized use of these files and the content exchanged will be considered a violation of Oak & Orchid intellectual property rights. Clients may not reproduce, decompile, disassemble, modify or create derivative works with the artwork and content exchanged. This is the grant of a license, not a transfer of title, and under this license the client may not: copy the artwork, resell the artwork, claim any copyright or other proprietary notations of the artwork, or transfer the license to another business or person. Clients must have written permission to use or reproduce our designs for any other purpose.