KedaiNukunuku

Pretty stationeries from Japan☺︎

2,664 Sales

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Nukunuku

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About KedaiNukunuku

Sales 2,664
On Etsy since 2016

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Shop policies

Last updated on 24 Feb, 2018

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on 07 Nov, 2023

Frequently asked questions

STANDARD SHIPPING

By default, your items will be shipped by REGISTERED AIRMAIL to ensure the safety of your parcel

- Delivery usually takes around 1-2weeks from the day product shipped out.
(If customs doesn't hold on to it for too long)
-Insured up to US$60 (but not exceeding the product price) if the item was lost or damaged during shipping.
-Please check the customs regulations in your country prior to purchasing as any customs fees, tax or duties will be the sole responsibility of the purchaser.
-If a parcel is returned to me as undeliverable, an extra postage fee will be charge to send it again.

REGISTERED EMAIL to CANADA & AUSTRALIA

Registered Email to CANADA and AUSTRALIA

Online tracking service for registered parcel to these countries is NOT available after departed from Japan.
But, we will be able to use a tracking number to send request to Japan Post for investigation purpose in case the parcel not arrived within estimated duration.
(Investigation may take to a month and more)

Kindly message us for further assist.

CUSTOMER FROM CANADA

Please expect up to 3-months delay on packages sent to Canada due to customs delays. (Orders from 2017)
According to Japan Post, due to problems at Vancouver customs, shipping to these provinces will be very slow (it can take few months to half year)

Starting from this year 2018, all packages to Canada will be sent by EMS with tracking as this is the only way to assure that you get your parcel fast and safe.
Dmessage me if you want to opt for another shipping options

DELIVERY TIME

Average delivery time for Registered Airmail

- US : 1-3weeks
- UK : 1-2weeks
- Europe : 1-3 weeks (average 1-2 weeks)
- Australia: 1-4 weeks
- Asia countries: 1-3weeks
- Canada: 2-8 weeks (to BC and some provinces, the shipping is very slow and can take more than 3-4 months)

Please note that the above shipping duration is only an estimated duration for your easy reference.

OTHER SHIPPING OPTIONS

Please send me a convo if you want to opt for different shipping method.
We can offer you

1 - EMS
(fastest, with tracking, expensive than registered airmail)

2 - REGISTERED AIRMAIL
(our default shipping method)

3 - AIRMAIL
(no tracking number, not save for certain countries)

4 - REGISTERED SAL
( economic airmail- takes longer time than airmail, cheaper options but not available for certain countries)

5 - SAL
( no tracking number, cheapest option)

Seller details

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