I take data protection and your privacy very seriously at The Blue Karma. This policy sets out how I use and protect any personal information that you give me when you use my Etsy shop. By using my Etsy shop, you consent to the collection, use, and transfer of your information under the terms of this policy.

I may collect the following information from you:

Name
Contact information, including email address and shipping address
Payment information

I use this information for the following purposes:

To fulfill your order and provide you with excellent customer service.
To communicate with you about your order.
To keep accurate records for accounting and tax purposes.
I will never share your personal information with third parties for marketing purposes.

I store your information securely on my personal computer or another storage device. I take all reasonable steps to protect your personal information from loss, misuse, or unauthorized access.

Your rights

You have the right to:

Be informed about the collection and use of your personal data.
Request access to your personal data.
Request correction of your personal data.
Request the erasure of your personal data.
Object to the processing of your personal data.
Request the restriction of processing of your personal data.
Request the transfer of your personal data to another party.
If you have any questions about this policy or your personal information, please contact me via Etsy messages.

Thank you for choosing to shop with me!

Necklaces: I offer a variety of chain lengths ranging from 16 to 22 inches. If you prefer a different length, please don't hesitate to reach out and I'll do my best to accommodate your request. If you're unsure what length you need, simply measure your neck and add an inch or two to find your ideal size.

Bracelets: I offer three sizes - small (6 inches), medium (7 inches), and large (8 inches). To find your perfect fit, measure your wrist and add a half-inch to an inch depending on your desired fit. If you need a different size, please contact me and I'll be happy to help.

I offer a wide selection of beautiful necklaces and bracelets and would be thrilled to work with you to bring my unique designs to your retail location.

For wholesale orders, I offer a minimum purchase of 10 items, with discounts available for larger orders.

To get started, please reach out to me through Etsy's messaging system, I'll be happy to discuss pricing and lead times, and answer any questions you may have.

I was always feeling bad for creating more waste on this planet, so I try to be environmentally friendly to keep our planet as clean as possible for all of us. All my wrapping material is biodegradable and recyclable :) my envelopes are made from recycled cardboard and my creations are sent out on an A6-sized paper leaflet which I designed myself, fitted in eco-friendly cellophane made from cellulose, which can either go to compost or landfills as it will disappear in a short time.

Taking care of your jewelry is essential to keep it looking beautiful and in great condition. To maintain its shine, avoid exposing it to water, perfume, and other chemicals. Store it in a cool, dry place, and keep it clean with a soft cloth. For delicate pieces, handle with care to avoid tangles or breakage. Remove jewelry before swimming or exercising to prevent damage. If your piece has gemstones or pearls, be sure to clean it with a gentle solution and avoid harsh chemicals. By following these simple tips, you can enjoy your beautiful jewelry for years to come.

I want you to be completely satisfied with your purchase, so if for any reason you're not happy with your jewelry, please contact me within 7 days of receipt to arrange for a return or exchange. Items must be returned in their original condition, and you'll be responsible for return shipping costs unless the item was damaged in transit or there was an error on my part. Custom orders are final sales and cannot be returned.

Processing time for orders is typically 1-3 business days. Shipping within the UK usually takes 2-3 business days, while international shipping can take 3-4 weeks depending on your location. Please note that shipping times can vary due to customs procedures, postal delays, and other factors beyond my control. I offer standard and tracked shipping options, so you can choose the level of service that works best for you.