Announcement
Downloading a Digital Item
If you have an Etsy account, after your purchase you’ll see a View your files link which goes to the Downloads page. Here, you can download all the files associated with your order.
Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card on Etsy, confirmation might take a few minutes.
**DOWNLOADS ARE NON-REFUNDABLE DUE TO THE NATURE OF THE PRODUCT**
We’ll also send you a download notification email separate from any transaction notification emails you receive from Etsy and/or PayPal.
If you're unsure if you've purchased a Digital Item, you can always go back to the listing page. If it is a digital download, you should see an "Instant Download" message on the images for the item.
Please note that you can't download a digital purchase through the Etsy app at this time. To download a digital file, please sign in to Etsy on your mobile browser or a non-mobile computer.
I purchased a digital item, but I don't have an Etsy account.
If you checked out as a guest, you'll find a link to download your purchase in the receipt email that was sent to you after purchase.
I can’t seem to find my download notification email.
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add transaction [!at] etsy.com to your address book or safe list.
For now, you can still get to your file using the directions below.
Can I access my digital purchases from within my account?
Yes! To access your digital file(s), go to Your Account > Purchases and reviews and look for the order.
To the right of the order, click Download Files. This goes to the Downloads page for all the files attached to your order.
There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn't been canceled or removed.
If your payment is still processing, the Download Files button will be gray.
I’m having trouble downloading my files.
If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again.
If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can't open the file, please contact the seller through Etsy Messages for further assistance.
If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type. Please contact the seller through Etsy Messages to see what program(s) you may need.
If you continue to have trouble, please contact Etsy Support.
I am always happy to help you with pattern instructions and yarn colors/brand & weight choices once you have your pattern.
Be sure to Favorite my shop to receive New Pattern Release Updates and Sales
Follow me on IG and FB to see what I'm currently up to! I do have a FB group @tl.crochet for those who purchase my patterns and would like to share their work or get extra help & advice. Be sure to answer ALL the questions to join the group or it will decline the request.
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Marianti on Mar 9, 2024
5 out of 5 starsI love the design of this hexagon. I'm planning to use it with the Whiskey Wheel Tote pattern.
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Karen on Feb 19, 2024
5 out of 5 starsThis was a fun stitch! Well-written pattern. The only trouble I had was figuring out how to adjust the length, but that was more me needing clarification rather than a problem in the pattern. Regardless, the designer responded to my question and helped me figure it out. (Also note: If you lengthen the scarf, you will need more yarn than what is called for.) I am looking forward to spending cool evenings on my patio wrapped in my beautiful pocket scarf!
Tracy responded on Feb 19, 2024
thank you! I appreciate you!
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About tldotcrochet
My Crochet Journey
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Tracy Collins
Owner, Maker, Designer
Email me tracy@tlcrochet.com & you can Follow my IG @tl.crochet
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Tracy
Owner, Designer, Maker
Hi there! I'm a full-time Realtor with a Hobby Crochet Bucket List a mile long! Crochet is my escape from the craziness! I enjoy designing more than anything, whether it's building a house or crocheting a beanie!
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