Through PayPal, we gladly accept Visa, MasterCard, American Express and Discover. You are not required to have a PayPal account to purchase from this store. Although, if you already have a PayPal account you may use it.

Custom-made or made to order dresses or with the design changes of the model, on client’s request, is not refundable. But please contact me before buying if you want to make an exception.

If a dress meets the stated quality characteristics and size - measurements, but the client wants to make a return, it is not acceptable, but we can sell your dress on our site and after, refund the purchase amount.

We carefully choose fabrics and materials for our dresses. In addition, we focused on flexibility and provide full customer support during the whole process of creation of the dress.

Allowed. Please write your address, dress model, and we will send samples of materials.

Shipping:
- 6,9$ AIR Mail: (15-55) days shipping terms - Due Etsy Seller Service Level Standards(https://help.etsy.com/hc/articles/360000345069) we can offer this delivery method only on our website via the following link => https://annaskoblikova.com/product/fabric-samples/

- 27,3$ USPS Priority Courier delivery = EMS Express: (4-10) days shipping terms - recommended: swatches, dress mockups, dress examples
- 85$ DHL Express: (2-4) days shipping terms, for urgent delivery: swatches, dress mockups, dress examples


Alternative way:
- Please, write the mobile number of your any messenger, and we will be happy to send for free high-resolution video.

Delivery Geography: Worldwide
We use the next logistics companies:
– DHL Express – (2-4 business days)
– FedEx Express – (3-6 business days)
– USPS Priority Courier = EMS Express – (4-15 business days)
– Free Airmail Shipping – (10-55 days)
– Other courier companies

You may exchange or return your Anna Skoblikova ready-to-wear purchase subject to adherence to these terms and get 100% refund excluding shipping costs.

Ready to Wear is dresses with the discount only, usually – sample sale. All other dresses are made to order.

Exchanges are accepted within 7 days starting from the day of your garment receipt. You should contact our team to arrange the return of your item. Once confirmed, you must send your item within 7 days from delivery date.

Items must be in original condition free of makeup, marks and stains, and must not have been worn, altered or washed. Any tags must remain in place.

Any customization is accepted.

Please reply to our order confirmation and provide with all the accurate measurements during the next 7 days. In case requirements mentioned above are not done, after seven days of a waiting period we will start sewing your order based on a standard size.
Those are to be done in order to make your order ready and ship it in time according to production time and to avoid any shipping delays.

Please, make sure you receive your order confirmation and answer all our questions about your order in time.

No refund or cancellation is to be accepted and performed in case your standard order was shipped in the situation above.

Fabric shades and patterns.

The color component of the tissues always remains unchanged. We will use exactly the shades that you see in the listing and which are agreed with you.
Colors may vary only due to ambient lighting, and the quality of photos.

The lace patterns may vary slightly if the manufacturer has replaced the lineup. Especially often, this applies to previous collections. In this case, We will use the most suitable laces without warning.

As your dress is made exclusively and only for you or according to your individual measurements, or the standard size that you have chosen for yourself, to your size range and height, we can offer cancellation during the production process(not return) only with minus of 50% from the cost of the dress.

All items undergo high-grade professional quality control to ensure fabrics and manufacturing are of the highest standard. In the unlikely circumstance your dress does not fit you, you must contact with our team within
7 days starting from the day of your order receipt.