All items are handmade to order in your colors and therefore take time to create. Orders paid for today ship in about 2-4 weeks (card boxes, guest books. program boxes, ring pillows and baskets). Unity candles, dollar dance bags, cake serving sets, and jump brooms ship in about 2 weeks. If you need your items sooner, email me to discuss (rush fees or shipping upgrade fees may apply).

Card boxes and large orders are shipped via FedEx/Smartpost due to size and may take 2-6 business days for delivery (includes real time tracking; delivery time is an estimate only). Please factor production time AND delivery time in when ordering.

HAWAII AND ALASKA ORDERS: Please allow up to 6 weeks for delivery via USPS Parcel Post. If you prefer a faster shipping method, please contact me for a price quote.

INTERNATIONAL ORDERS: Please allow 8-15 business days for delivery (give or take depending on your countries customs process).

In the event you need your order before current production time, email me for availability and if rush fees apply or if shipping upgrade fees apply. Paying a rush fee puts your order ahead of others in the queue (this is different than shipping upgrade charges - paying a shipping upgrade charge means I may opt to ship your item via UPS with a more guaranteed delivery date than the current shipping option of USPS mail or FedEx SmartPost).

If you need multiple items on a rush, combined fees may apply.

Insurance is automatically added up to $100 on items shipped within the US (if you would like more added, please contact me for a quote). I take great care in wrapping/packing each item but sometimes damage does occur. In the event an item arrives damaged, save all contents and packing materials. Take pictures of the shipping box and of the damaged items and email them to me no more than 3 days from receipt of the order. I will work with you to get a replacement but need pictures and may ask that the items be returned (return labels will be provided). If pictures are not provided, I can not process a replacement.

I do not accept returns - all items are custom made for you and therefore can't be resold.

To care for your items, store in a dry place away from heat or direct sunlight in the packaging your items arrived in.

If you need to cancel your order for any reason, please contact me within 48 hours of your purchase. After 48 hours, a 30% restocking fee applies. Materials/Supplies are purchased shortly after your order is received and can't returned so a restocking fee is assessed to cover these costs.

To all Chicago area residents, I offer free pickups at my house located in the North Shore area. Your shipping will be refunded after you pick up your items. Any items that may need bubble wrap such as candles or glasses will be charged a small handling fee. Please contact me for more details.