MedusaBijouxShop is taking a short break
Reviews
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karynstorey on Dec 16, 2020
5 out of 5 starsGood quality, cute lipstick tube design, I am very happy with my purchase
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Melanie on Nov 1, 2020
5 out of 5 starsI bought two in the clearance sale too and got porn star martini and black liquorice in my pack wish I'd bought more than two now because my daughter wants the liquorice one.
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Ru on Oct 28, 2020
5 out of 5 starsReally cute little lip balm tubes at a great price. Haven't used them yet but pleased so far
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Lowri on Oct 23, 2020
4 out of 5 starsI bought two in the clearance so was gambling a bit with what I'd get. Ended up with one strawberry and one tinted (black) licorice. Pretty happy with the strawberry, although the lid doesn't click closed very well and it tends to pop off in my bag so I have to be careful. I use it pretty regularly and it's made a difference to my lips, definitely. I really don't like the other one - aside from it being a bit impractical what with it tinting your lips black, I found the smell really overpowering. This sort of stuff is personal preference obviously and, again, it was clearance so no massive biggie! The review is based on the fact I'd use the strawberry again but the lid popping off is annoying, so maybe if they were in different containers? Can't fault delivery etc., arrived quickly and well protected. Thank you.
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L on Sep 25, 2020
5 out of 5 starsWell packaged (loved the Gundam cloth XD ), and arrived quickly. Quality product.
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Scott on Jul 26, 2020
1 out of 5 starsThis lip balm is awful. It's oily, far too soft, makes my lips feel hot, and does not make moisturize or protect my lips at all. Also, these flavors are so weak they're undetectable.
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A on Jul 20, 2020
5 out of 5 starsI always love the lip balms from this store. Great mix and look great. Thank you.
The Lip Balm Lady!
Shop members
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Sarah Wheldon
Owner, Maker, Designer
I am the designer & maker of all things Medusashop.co.uk
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Lip Balm's- Returns
Our lip balms can be returned within the return time frame BUT they must be unopened...our lip balms will arrive shrink wrapped, opening this wrap voids any return due to health/hygiene reasons- these items once opened fall under the intimate items category and are exempt of return.
Bulk Order/Trade/Wholesale Quotes & Discounts
Most of our products are available as Bulk Order (wedding, event, business) Trade & Wholesale...Please ask if you would like to receive our Structured discount pricing lists.
Please note: You cannot use any other offer code/discount on these orders, the price quoted/stated already has the maximum discount applied to that order. If you do checkout with the application of an 'extra' discount code on top of your quoted price your order will be cancelled and you will be refunded and may be charged a restock fee if this has caused us any loss or charges.
Lip Balm Flavours are actually just scented......
PLEASE NOTE: The term "flavour oil" is a little confusing because flavour oils do not actually have any flavour. The oils are lip safe cosmetic oils that smell like the intended flavour to "trick" your mind into thinking the oil tastes like the intended flavour.
Our lip balms are all made as natural as can be (with the addition of 'Flavour Oils' to make them a little less boring)
Custom and personalised orders
We are happy to take custom/personalised orders, please message us with your requirements.
Work on these orders will only start once the order has been checked out/purchased, but we will discuss your requirements beforehand :-)
We cannot accept returns/refunds on orders custom made to your requirements or personalised orders.
Shipping and Tracked Shipping
Most orders are sent as standard shipping unless otherwise stated. So you WILL NOT receive a tracking number.
This is to keep costs down for the customer. Pease ask before purchasing if you would like to upgrade your shipping.
Please note tracking does not mean your order will arrive quicker it only gives you a number to track it.
International Orders- Please also be aware that international orders can sometimes take upto 4 weeks to arrive- at busy times, due to adverse weather, holidays, etc...so please make sure you are ordering 5-6 weeks before your item is needed.
Item not received?
If your item is not received in our estimated shipping time.
Please message to make us aware of the situation so we can look into it for you and arrange a replacement if needed.
Please note shipping can be held up during busy periods, especially Christmas....Our Christmas shipping is estimated but may still take longer than expected.
(International Orders- Please also be aware that international orders can sometimes take upto 4 weeks to arrive- at busy times, due to adverse weather, holidays, etc...so please make sure you are ordering 5-6 weeks before your item is needed) This time can exceed 4 weeks at busy periods, such as Christmas.
Refunds
Please read our policies on custom made, personalised orders and lip balm's.
If you wish to return an item, please let us know within 14 days of receiving your order and send back within 30 days of receiving your order..... your refund will be paid once the item is received in the condition it was sent to you, return shipping is payable by you the buyer.
It is advised to send tracked or signed for.
Additional info for INTERNATIONAL RETURNS:
It is very important that you mark your return as "Returned Purchase" clearly on both customs label and packaging, if you do not state this and we receive an import tax on the package we will deduct this amount from your refund.
Christmas Delivery cut off dates
Please note: we ship from the UK
Our guaranteed Christmas Delivery cut off dates are listed below, we will still ship orders after these dates but CAN NOT guarantee they will arrive in time for Christmas.
December 1st - EU
December 15th - UK
November 5th - INTERNATIONAL - (US & ROW)
You don't have the flavour I want, Can you make it?
We cannot sell a lip balm unless our recipe has been tested. We do take requests and may add popular flavours if there is a demand once we have had them tested.
If you require a bulk personalised/Trade order of a flavour we currently do not supply we can discuss this in more detail if you contact us. It can be done but there will be extra costs involved.
Seller details
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