We are pleased to offer discounts for wholesale or volume orders:

Wholesale and volume discounts:

$250.00 - 399.00………10% off……coupon code: GWHOLESALE10
$400.00 - 499.00……. 15% off....…coupon code: GWHOLESALE15
$500.00 + ……...…..….20% off…....coupon code: GWHOLESALE20

- Discounts are based on total order amount, not including shipping.
- Enter coupon code at checkout.
- Additional time may be required to process custom or volume orders.

As much as I love it, I am just too busy to accept custom orders right now. I am happy to make revisions for size or a change in color or stone etc. on existing products though. If in doubt convo me!

All of our items are made to order and shipped out within 3-5 business days.

Domestic
Orders within the US are shipped with tracking via USPS First Class Mail (1-5 days). Upgrades to Priority Mail (1-3 days) or Priority Mail Express (1-2 days) are available at check out.

International
International orders are shipped with tracking where available via USPS First Class International. They usually arrive between 2 and 4 weeks.
Upgrades to Priority International (6 – 10 business days), or Priority Express International (3-5 business days) are available at checkout.

I’ll do my best to meet these shipping estimates, but cannot guarantee them. Shipping times can be affected by many factors such as bad weather or customs processing.

Orders shipped outside the US may be subject to additional import fees or VAT. These fees are the responsibility of the buyer. We don’t collect them and can’t predict how much they will be.

I want you to be happy with your purchase! If for any reason you would like to return or exchange your item, contact me within 14 days via Etsy convo. Ship the item back within 21 days with tracking.
***Note that over the holidays I will extend the time until 14 days after Christmas to contact me for a return.***
Once I receive the item I will issue you a full refund minus the original shipping cost.
~ The item must be in the original, unused, and unworn condition.
~ Customer is responsible for return shipping fees.
~ Custom orders are non returnable.
~ If you are exchanging for a different item, I will refund or bill you the difference in price.

If your item is lost or damaged in transit, contact us within 7 days so we can work together to locate the item or get you a replacement, and for timely filing of any necessary forms or insurance claims.

We are not responsible for packages that have been lost or stolen after the postal service has marked them as delivered.

In the unlikely event that your mala or bracelet breaks within the first 60 days, I will repair it at no charge. I will repair malas after 60 days for a $30.00 restringing fee which includes return shipping.

To keep all jewelry in the best condition and give it the longest life possible I recommend that you keep it away from water and harsh chemicals. . Water can ruin wood, corrode or discolor metal, and weaken thread causing malas to break prematurely. Any warranty is voided on items that have been exposed to water.