EdenLuxeBridal

EDEN LUXE Bridal Couture Adornments & Accessories

Palm Beach, Florida

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    EDEN LUXE Bridal - Purveyors of Couture Bridal Adornments, Bespoke Wedding Accessories and Regal Old World Luxury for the Modern Bride ©edenluxebridal.com

The EDEN LUXE Bridal Collection of Couture Bridal Adornments and Wedding Accessories are the "perfect marriage" of luxury accessories and works of art. ©

✨Clearance Section items are being discontinued to make room for the new collection... and once they are gone... they are gone! Please note - Items purchased from the Clearance Section are Final Sale and not subject to exchanges or further markdowns.

🌟EXCHANGES are allowed on non-clearance section items. Clearance items are final sale.

Sale Pricing:
Bespoke items, past and future purchases are not eligible for sale pricing. When the sale is over, it's over and no adjustments will be applied, nor adjustments between sites - so have fun shopping and enjoy the discount while it's available!

We were recently featured in THREE Issues of British Vogue, and appeared on the runway at Paris Fashion Week in the Sylwia Romaniuk Couture fashion show! ✨

***Here's what BRIDES.com had to say about us!!!***
(Excerpt from Blog Post on Brides.com)
5 of Our Favorite Etsy Shops for Bridal Hair Accessories
Eden Luxe Bridal -
"If you’re after the regal look to channel your inner princess, Eden Luxe Bridal is the shop for you. Complete with stunning bridal tiaras and crowns crafted with fine detail, it’s easy to get lost in all the sparkle. These bespoke pieces are described on the shop’s page as “the perfect marriage of luxury accessories and works of art,” and we couldn’t agree more." - Brides.com

Exquisite Handmade and Vintage Inspired Bridal Tiaras and Crowns, Couture Handmade Bridal Headpieces, Swarovski Crystal and Gemstone Bridal Tiaras, Full Crowns and Headbands, Freshwater Pearl Hair Accessories, Couture Swarovski Crystal Bridal Sashes and Luxury Lace Wedding Garters. ©

**All Shop Info and Listing Text, Item Title, Product Names, Designs, Listing Descriptions, Descriptive Phrases, Shop Name, Logo, Marks and Photography are COPYRIGHT PROTECTED and belong SOLELY to EDEN LUXE Bridal, and EDEN LUXE Bridal ABSOLUTELY will pursue legal action if stolen. So... please save us both the hassle, be ETHICAL and DO NOT STEAL my photos, designs and text! ©2012 - 2024 Thank you! :>©


PRESS:
EDEN LUXE Bridal is thrilled to announce we were recently featured in “Vogue’s White Wedding” in the December issue of BRITISH VOGUE!

PEOPLE MAGAZINE Style Watch, appeared in The KNOT MAGAZINE in a featured celebrity wedding, and are currently in the Winter / Spring Print Edition of SOUTHERN BRIDE Magazine!

One of our Bespoke / Custom Headpieces has appeared on an episode of --- TLC's SAY YES TO THE DRESS and our collection is carried at Kleinfeld in NYC.

EDEN LUXE Bridal is honored to have been featured in these lovely Bridal Blogs, Magazines & Sites...and many more:

British Vogue
People Magazine
The Knot
Style Me Pretty
Wed Luxe Magazine
Grace Ormonde- Wedding Style Magazine
Southern Bride Magazine
Weddings Magazine
Brides.com
Cake and Lace
Strictly Weddings
Green Wedding Shoes
Wedding Chicks
Loverly
Southbound Bride
Praise Weddings
Wedding Sparrow
Rocky Mountain Bride
Rock n Roll Bride
Aisle Style
The Bijoux Bride- Top Etsy Finds
100 Layer Cake
Strictly Weddings
Oregon Bride Magazine
Burgh Brides
Intimate Weddings
The Overwhelmed Bride
Knotsvilla.com
Glitter and Grace
Cremedelebride.com
Once Wed- 20 Beautiful Bridal Cuffs
The Offbeat Bride
Polyvore
I.do.com.au Winter Curated Loves


Please read all Shop Policies on this page and in the policies section prior to purchase. Your purchase indicates agreement with the Purchase Terms and Policies of EDEN LUXE Bridal. Thank you! :-)


***PRESS QUOTES about EDEN LUXE Bridal***
From the BRIDES.COM Feature...
*5 of Our Favorite Etsy Shops for Bridal Hair Accessories*
"If you’re after the regal look to channel your inner princess, Eden Luxe Bridal is the shop for you. Complete with stunning bridal tiaras and crowns crafted with fine detail, it’s easy to get lost in all the sparkle. These bespoke pieces are described on the shop’s page as “the perfect marriage of luxury accessories and works of art,” and we couldn’t agree more." - Brides.com



***REAL BRIDE ACCOLADES about EDEN LUXE Bridal***
"WOW! I received my tiara and was floored at how beautiful it was in real life. I was scared to purchase this item without ever seeing it but I am so glad that I took the risk. I LOVE IT! I feel like a princess when I wear it. I CANNOT WAIT for my wedding. THANK YOU THANK YOU THANK YOU!!!!"- Kat.

"Heather, I just received my package.... there are absolutely NO words. I'm beyond stunned at the workmanship and perfection I'm looking at... I'm sure I'll have more words when my eyeballs are back in their sockets and my jaw is back off the floor... but right now - I'm just truly stunned. Really - my brain is frozen in this moment. Thank you doesn't begin to cover the feelings I have right now. It was the absolute perfect headpiece for me and for the simple dress I have. Thank you a thousand times. Truly impressive. Rivals the $77,000 diamond Tiara I was coveting! Your new BFF - forever... Linda"

"I am IN LOVE with this tiara! It's perfect in every way! I spent about 4 months searching online & at bridal shows for the perfect tiara & couldn't find one for the life of me! I was hoping to find something that combined my three primary inspirations: the bridals looks of Duchess Kate, Princess Madeleine of Sweden, & Lady Mary from Downton Abbey. The craftsmanship is GORGEOUS! Absolutely excellent quality! Heather is a total sweetheart too and is very easy to work with and bounce ideas off of. Excellent customer service! :) " - Nicole

"Heather from Eden Luxe was so helpful and responsive. I'm sure she gets many e-mails and messages, but she still managed to give me some very constructive advice regarding my dress and accessories. Her fashion sense rocks, and she is extremely prompt, and above all, honest. Thank you Heather!" - Andrea


**************FAQ'S and ADDITIONAL SHOP POLICIES**********
PLEASE READ! Thank you!

What are the Terms of Purchase / Refund / Exchange Policy?

Exchanges ARE allowed.

I want you to be happy, and I'm pretty darn AMAZING at Bridal Styling... annnnnd after I style you... you aren't going to want to exchange it anyway!!

But just in case you do...

HERE ARE THE TERMS OF EXCHANGE:
(Please read... It's all the stuff you want to know... Important Stuff Here!)

-Customer MUST send a CONVO within 7 days HRS of USPS or FedEx verification of delivery to obtain a return authorization and let me know you would like to exchange the piece.

-Without a prior Return Authorization, your parcel will NOT be accepted and will be returned to sender and not eligible for exchange.

-Your piece MUST be MAILED BACK within 14 Days of USPS or FedEx tracking verification of delivery.

-Buyer is responsible for shipping costs both ways. (i.e. When you send it back to us, we will send you a link to purchase shipping of the newly selected piece back to you - when you decide on which item you would like instead)

-All tags MUST be attached and undamaged or the item will NOT be eligible for exchange and will be returned to sender.

-The piece MUST be sent back in the original packaging, annnnnnnnd, it MUST arrive in it's original unworn and perfect condition that it left our studio in perfect condition... or it will NOT be eligible for exchange and will be returned to sender.

-We HIGHLY recommend using a Trackable and Insured method like USPS Priority Mail or FedEx when shipping back the piece you would like to exchange.

-We are not responsible for Non-Arrival of pieces sent back for exchange, or pieces that have been damaged by the Post on it's way back to us... and if you have Tracking and Insurance - your lovely piece is protected from loss during transit. (Definitely sounds like a good idea to me!) If your piece doesn't arrive, or arrives damaged, it is NOT eligible for exchange and will be returned to sender.

*Please note - Veils / Customized / Special Order / Bespoke Pieces / Pearling Added Option Pieces are items that have been made just for you... and thus are NOT eligible for exchange.

-If the piece you would like to exchange your original purchased piece for is GREATER in price than the piece you originally purchased - we will send you a link for purchase to cover the difference in the price to the upgraded piece, plus the cost for the re-shipping of your newly selected piece back to you.

-If the piece you would like to change to, is LESS in price than the piece you originally purchased - you will receive a SHOP CREDIT for the difference, minus the cost to re-ship your newly selected piece back to you.

-Regardless of wedding / wear date, or you have just decided to forgo a headpiece or decline to exchange to another item - for any number of reasons or situations... please note - refunds will not be processed. Any left over funds will be available to you in Shop Credit.

-Shop Credit will be valid for ONE YEAR from the date it is issued.

-Tiaras and Jewelry also make great Birthday, Maternity Photoshoot, General and Holiday Gifts too...annnnnnnd, you are also welcome to "Gift" your shop credit to your BFF who is getting married, or anyone else you would like, etc. for use until the expiration date.

-If you would like to Gift your shop credit - please just message us to discuss, and we will make it happen!


WHAT ARE THE TERMS OF PURCHASE:
By placing your order you acknowledge, agree and accept all of the EDEN LUXE Bridal shop policies and acknowledge, agree and accept that all orders fall under a no refund or cancellation policy, and EXCHANGES ARE ALLOWED as detailed above.

I'm available to answer as many questions as you have about the pieces... as well as to provide HONEST styling guidance about if the piece that you are interested in will create the look you want to achieve. I want you to be happy, and I'm pretty darn AMAZING at Bridal Styling... and after I get done helping you choose the perfect piece and styling you, you'll be totally in love with your pieces just like everyone always is.


IMPORTANT NOTES for INTERNATIONAL BRIDES:
The Buyer is always responsible for any duties or taxes charged by Customs in the Buyer's Country.

INTERNATIONAL INSURANCE / TRACKING:
USPS 1st Class International Parcel Service does not include insurance or very detailed tracking on the parcel. If detailed tracking on the Parcel, is desired - a shipping upgrade must be purchased that includes that service. If insurance is desired on the parcel, it is the buyer's responsibility to make us aware and we will send you an invoice to purchase the insurance.

If a parcel is not insured, and damage occurs to the parcel or item in transit - there is no recourse, and if replacement of the piece is desired it will necessitate replacement via REPURCHASE of the item, wel will NOT replace the item at no charge.

We are unable to provide refunds, nor allow returns, due to shipping damages, customs issues or fees, and is NOT responsible for missed delivery dates related to USPS, FedEx, or other Carrier, or Customs Delays. Any additional duties and/or taxes due on international shipments are the sole responsibility of the buyer. ©


CUSTOMS:
Regardless of the shipping method Customs will still need to clear the parcel. Please allow an additional few to several days for your country's Customs clearance process. ©

Please note that the USPS, FedEx, etc. and EDEN LUXE Bridal have no control over the Customs process, regulations, timeframes, or duties that may or may not be charged by your Country's Government; and if charged, are always the responsibility of the buyer. ©

Any additional duties and/or taxes due on international shipments are the sole responsibility of the buyer. EDEN LUXE Bridal is unable to provide refunds, nor allow returns, due to shipping damages, customs issues or fees, and is NOT responsible for missed delivery dates related to USPS, FedEx, or other Carrier, or Customs Delays. ©

If the parcel is returned to EDEN LUXE Bridal as undeliverable due to refusal to pay customs fees or for ANY other reason... The buyer is responsible for payment for reshipment of Parcel returned to Sender, and any Postal charges charged to Seller for return of that Undeliverable Package.

If Buyer CHOOSES NOT to purchase reshipping, store credit for original amount of item, minus shipping fees and any postal charges will be issued, and must be redeemed within 1 year from the original date of purchase. ©

EDEN LUXE Bridal will NOT fraudulently change the amount shown on the package to show a lesser price to help you avoid customs charges if they are charged in your area. It is ILLEGAL, and dishonest... so, please do NOT even ask for it to be done, the answer will be no... Honesty is the best policy! ©



SHIPPING TIMEFRAMES:
***Please note, by purchasing my unique, elegant and exquisite items... you have chosen to support an extremely small company. :-) ©

Both I and my family all thank you very much for doing so! ©

I mention this because In the instant gratification world we live in, we all want our stuff RIGHT NOW! (LOL! I often feel that way too when I order things online too!) I know we are all used to Amazon lightning quick shipping speed... which in a very small company - is just not realistic. It's literally just me doing everything... and I DO need to sleep and pay attention to my husband, human and furry kids or they will not be happy, and we all know how that goes. It's not good! If I could clone myself, life would be a lot easier!! LOL! ©

So I REALLY APPRECIATE that you all are PATIENT while I make and pack up your "lovelies", and during wedding season (Jan-Nov), due to the sheer number of orders, it often takes me a few to several extra business days (M-F) to get everything done and prepared for the trip to the Post. If we talked about your wedding date, and I said it will be there before then... it will DEFINITELY get there in time for your wedding date or event! Pinky swear!!! ©

Please note, if multiple items are purchased together; and there are some that are Ready to Ship and others that are Made to Order... all items will be shipped together when all of the Made to Order pieces are completed as stated in the Production Timeframes noted in each listing. ©

If you would like them shipped in two different batches... Ready to Ship pieces in one, and Made to Order pieces in another... please send a convo so a custom listing can be sent to you for purchase of additional shipping to cover the extra parcel.


NOTES ON OVERNIGHT / EXPEDITED SHIPPING:
Unless previously discussed and agreed upon - the Processing Time remains the same as shown in the listing... i.e. 3-5 Business Days or Made to Order - 2-3 Weeks, etc. and when the piece is ready to go, it will THEN be shipped via the shipping method purchased. ©


HOW DO I CARE FOR MY TIARA / HEADPIECE / CROWN AND KEEP IT LOOKING PERFECT?

To keep your Tiara, Crown or Headpiece looking as 100% Perfect as it was before it left my studio... It's delicate, so keep it stored in the original Keepsake Box that it came in and handle it with care and gently.

Just like your engagement ring it should be handled with care so the stones don't inadvertently come loose and fall out. Rough usage or dropping it may cause crystals to be knocked out of their settings. A Tiara is a piece of jewelry and obviously must be cared for accordingly.

Store your jewelry in its original packaging in a cool dry place away from direct sunlight. Position pieces into their original shape during storage. DO NOT let your hairdresser SPRAY HAIRSPRAY ANYWHERE NEAR your Headpiece for GOODNESS SAKE! It 100% WILL cause a film over the crystals which will make them look dull, and the chemicals may cause the metal to tarnish. Tarnish can be wiped away with a Jewelry or Silver Polishing Cloth available pretty much everywhere, but prevention is best!


I BROKE MY ITEM WHEN I WAS USING OR WEARING IT, BUT I COULDN'T HAVE POSSIBLY DONE ANYTHING TO BREAK IT, SO IT MUST HAVE BEEN DEFECTIVE... DO I GET A FREE REPLACEMENT OR A REFUND?:

No. All items are very carefully inspected for any defects prior to shipping, and are sent out ONLY if they are 100% perfect and carefully packed to protect your beautiful Bridal Adornments in transit to their new home.

As an Artisan and not a "big box retailer" EDEN LUXE Bridal is unable to be responsible for any replacement or refund for items that have been broken or damaged by the buyer during use. Handmade Bridal items are made from costly materials and are very delicate, any items broken during use or attempted use, will necessitate replacement via REPURCHASE of the item, EDEN LUXE Bridal will NOT replace the item at no charge.


PERSONAL NOTE FROM PRESIDENT / CREATRIX HEATHER EDEN ON THE SHOP AND RETURN POLICIES.

Handmade Bridal Adornments are made from very delicate and costly materials, and as a small boutique studio and an Artisan... not a Huge Corporation - I simply cannot absorb the types of costs associated with theft, buyer damage during use, "I just changed my mind", loss, "it suddenly broke at, before, during or after my hair trial" (we all know things don't just suddenly or spontaneous break without someone doing something to break them), etc... and any number of other situations that a large company can.

That being said... I am EXTREMELY EASY to work with... a very nice person and believe in ethics in all things and Good Karma. I work very hard to make sure that all of my clients are happy and have nothing but wonderful things to say about me and my creations and I promise that I will make every reasonable attempt to work with you to try to help solve any unforeseen issues that may occur.

However, shop policies are there to provide a definitive framework of appropriate expectations and avoid unscrupulous claims, manipulative attempts at bullying and client shenanigans. You would be shocked at some of the things I've heard over the years. LOL! I'm always happy to help but there must be guidelines and boundaries.

Announcement

Last updated on Mar 23, 2024

EDEN LUXE Bridal - Purveyors of Couture Bridal Adornments, Bespoke Wedding Accessories and Regal Old World Luxury for the Modern Bride ©edenluxebridal.com

The EDEN LUXE Bridal Collection of Couture Bridal Adornments and Wedding Accessories are the "perfect marriage" of luxury accessories and works of art. ©

✨Clearance Section items are being discontinued to make room for the new collection... and once they are gone... they are gone! Please note - Items purchased from the Clearance Section are Final Sale and not subject to exchanges or further markdowns.

🌟EXCHANGES are allowed on non-clearance section items. Clearance items are final sale.

Sale Pricing:
Bespoke items, past and future purchases are not eligible for sale pricing. When the sale is over, it's over and no adjustments will be applied, nor adjustments between sites - so have fun shopping and enjoy the discount while it's available!

We were recently featured in THREE Issues of British Vogue, and appeared on the runway at Paris Fashion Week in the Sylwia Romaniuk Couture fashion show! ✨

***Here's what BRIDES.com had to say about us!!!***
(Excerpt from Blog Post on Brides.com)
5 of Our Favorite Etsy Shops for Bridal Hair Accessories
Eden Luxe Bridal -
"If you’re after the regal look to channel your inner princess, Eden Luxe Bridal is the shop for you. Complete with stunning bridal tiaras and crowns crafted with fine detail, it’s easy to get lost in all the sparkle. These bespoke pieces are described on the shop’s page as “the perfect marriage of luxury accessories and works of art,” and we couldn’t agree more." - Brides.com

Exquisite Handmade and Vintage Inspired Bridal Tiaras and Crowns, Couture Handmade Bridal Headpieces, Swarovski Crystal and Gemstone Bridal Tiaras, Full Crowns and Headbands, Freshwater Pearl Hair Accessories, Couture Swarovski Crystal Bridal Sashes and Luxury Lace Wedding Garters. ©

**All Shop Info and Listing Text, Item Title, Product Names, Designs, Listing Descriptions, Descriptive Phrases, Shop Name, Logo, Marks and Photography are COPYRIGHT PROTECTED and belong SOLELY to EDEN LUXE Bridal, and EDEN LUXE Bridal ABSOLUTELY will pursue legal action if stolen. So... please save us both the hassle, be ETHICAL and DO NOT STEAL my photos, designs and text! ©2012 - 2024 Thank you! :>©


PRESS:
EDEN LUXE Bridal is thrilled to announce we were recently featured in “Vogue’s White Wedding” in the December issue of BRITISH VOGUE!

PEOPLE MAGAZINE Style Watch, appeared in The KNOT MAGAZINE in a featured celebrity wedding, and are currently in the Winter / Spring Print Edition of SOUTHERN BRIDE Magazine!

One of our Bespoke / Custom Headpieces has appeared on an episode of --- TLC's SAY YES TO THE DRESS and our collection is carried at Kleinfeld in NYC.

EDEN LUXE Bridal is honored to have been featured in these lovely Bridal Blogs, Magazines & Sites...and many more:

British Vogue
People Magazine
The Knot
Style Me Pretty
Wed Luxe Magazine
Grace Ormonde- Wedding Style Magazine
Southern Bride Magazine
Weddings Magazine
Brides.com
Cake and Lace
Strictly Weddings
Green Wedding Shoes
Wedding Chicks
Loverly
Southbound Bride
Praise Weddings
Wedding Sparrow
Rocky Mountain Bride
Rock n Roll Bride
Aisle Style
The Bijoux Bride- Top Etsy Finds
100 Layer Cake
Strictly Weddings
Oregon Bride Magazine
Burgh Brides
Intimate Weddings
The Overwhelmed Bride
Knotsvilla.com
Glitter and Grace
Cremedelebride.com
Once Wed- 20 Beautiful Bridal Cuffs
The Offbeat Bride
Polyvore
I.do.com.au Winter Curated Loves


Please read all Shop Policies on this page and in the policies section prior to purchase. Your purchase indicates agreement with the Purchase Terms and Policies of EDEN LUXE Bridal. Thank you! :-)


***PRESS QUOTES about EDEN LUXE Bridal***
From the BRIDES.COM Feature...
*5 of Our Favorite Etsy Shops for Bridal Hair Accessories*
"If you’re after the regal look to channel your inner princess, Eden Luxe Bridal is the shop for you. Complete with stunning bridal tiaras and crowns crafted with fine detail, it’s easy to get lost in all the sparkle. These bespoke pieces are described on the shop’s page as “the perfect marriage of luxury accessories and works of art,” and we couldn’t agree more." - Brides.com



***REAL BRIDE ACCOLADES about EDEN LUXE Bridal***
"WOW! I received my tiara and was floored at how beautiful it was in real life. I was scared to purchase this item without ever seeing it but I am so glad that I took the risk. I LOVE IT! I feel like a princess when I wear it. I CANNOT WAIT for my wedding. THANK YOU THANK YOU THANK YOU!!!!"- Kat.

"Heather, I just received my package.... there are absolutely NO words. I'm beyond stunned at the workmanship and perfection I'm looking at... I'm sure I'll have more words when my eyeballs are back in their sockets and my jaw is back off the floor... but right now - I'm just truly stunned. Really - my brain is frozen in this moment. Thank you doesn't begin to cover the feelings I have right now. It was the absolute perfect headpiece for me and for the simple dress I have. Thank you a thousand times. Truly impressive. Rivals the $77,000 diamond Tiara I was coveting! Your new BFF - forever... Linda"

"I am IN LOVE with this tiara! It's perfect in every way! I spent about 4 months searching online & at bridal shows for the perfect tiara & couldn't find one for the life of me! I was hoping to find something that combined my three primary inspirations: the bridals looks of Duchess Kate, Princess Madeleine of Sweden, & Lady Mary from Downton Abbey. The craftsmanship is GORGEOUS! Absolutely excellent quality! Heather is a total sweetheart too and is very easy to work with and bounce ideas off of. Excellent customer service! :) " - Nicole

"Heather from Eden Luxe was so helpful and responsive. I'm sure she gets many e-mails and messages, but she still managed to give me some very constructive advice regarding my dress and accessories. Her fashion sense rocks, and she is extremely prompt, and above all, honest. Thank you Heather!" - Andrea


**************FAQ'S and ADDITIONAL SHOP POLICIES**********
PLEASE READ! Thank you!

What are the Terms of Purchase / Refund / Exchange Policy?

Exchanges ARE allowed.

I want you to be happy, and I'm pretty darn AMAZING at Bridal Styling... annnnnd after I style you... you aren't going to want to exchange it anyway!!

But just in case you do...

HERE ARE THE TERMS OF EXCHANGE:
(Please read... It's all the stuff you want to know... Important Stuff Here!)

-Customer MUST send a CONVO within 7 days HRS of USPS or FedEx verification of delivery to obtain a return authorization and let me know you would like to exchange the piece.

-Without a prior Return Authorization, your parcel will NOT be accepted and will be returned to sender and not eligible for exchange.

-Your piece MUST be MAILED BACK within 14 Days of USPS or FedEx tracking verification of delivery.

-Buyer is responsible for shipping costs both ways. (i.e. When you send it back to us, we will send you a link to purchase shipping of the newly selected piece back to you - when you decide on which item you would like instead)

-All tags MUST be attached and undamaged or the item will NOT be eligible for exchange and will be returned to sender.

-The piece MUST be sent back in the original packaging, annnnnnnnd, it MUST arrive in it's original unworn and perfect condition that it left our studio in perfect condition... or it will NOT be eligible for exchange and will be returned to sender.

-We HIGHLY recommend using a Trackable and Insured method like USPS Priority Mail or FedEx when shipping back the piece you would like to exchange.

-We are not responsible for Non-Arrival of pieces sent back for exchange, or pieces that have been damaged by the Post on it's way back to us... and if you have Tracking and Insurance - your lovely piece is protected from loss during transit. (Definitely sounds like a good idea to me!) If your piece doesn't arrive, or arrives damaged, it is NOT eligible for exchange and will be returned to sender.

*Please note - Veils / Customized / Special Order / Bespoke Pieces / Pearling Added Option Pieces are items that have been made just for you... and thus are NOT eligible for exchange.

-If the piece you would like to exchange your original purchased piece for is GREATER in price than the piece you originally purchased - we will send you a link for purchase to cover the difference in the price to the upgraded piece, plus the cost for the re-shipping of your newly selected piece back to you.

-If the piece you would like to change to, is LESS in price than the piece you originally purchased - you will receive a SHOP CREDIT for the difference, minus the cost to re-ship your newly selected piece back to you.

-Regardless of wedding / wear date, or you have just decided to forgo a headpiece or decline to exchange to another item - for any number of reasons or situations... please note - refunds will not be processed. Any left over funds will be available to you in Shop Credit.

-Shop Credit will be valid for ONE YEAR from the date it is issued.

-Tiaras and Jewelry also make great Birthday, Maternity Photoshoot, General and Holiday Gifts too...annnnnnnd, you are also welcome to "Gift" your shop credit to your BFF who is getting married, or anyone else you would like, etc. for use until the expiration date.

-If you would like to Gift your shop credit - please just message us to discuss, and we will make it happen!


WHAT ARE THE TERMS OF PURCHASE:
By placing your order you acknowledge, agree and accept all of the EDEN LUXE Bridal shop policies and acknowledge, agree and accept that all orders fall under a no refund or cancellation policy, and EXCHANGES ARE ALLOWED as detailed above.

I'm available to answer as many questions as you have about the pieces... as well as to provide HONEST styling guidance about if the piece that you are interested in will create the look you want to achieve. I want you to be happy, and I'm pretty darn AMAZING at Bridal Styling... and after I get done helping you choose the perfect piece and styling you, you'll be totally in love with your pieces just like everyone always is.


IMPORTANT NOTES for INTERNATIONAL BRIDES:
The Buyer is always responsible for any duties or taxes charged by Customs in the Buyer's Country.

INTERNATIONAL INSURANCE / TRACKING:
USPS 1st Class International Parcel Service does not include insurance or very detailed tracking on the parcel. If detailed tracking on the Parcel, is desired - a shipping upgrade must be purchased that includes that service. If insurance is desired on the parcel, it is the buyer's responsibility to make us aware and we will send you an invoice to purchase the insurance.

If a parcel is not insured, and damage occurs to the parcel or item in transit - there is no recourse, and if replacement of the piece is desired it will necessitate replacement via REPURCHASE of the item, wel will NOT replace the item at no charge.

We are unable to provide refunds, nor allow returns, due to shipping damages, customs issues or fees, and is NOT responsible for missed delivery dates related to USPS, FedEx, or other Carrier, or Customs Delays. Any additional duties and/or taxes due on international shipments are the sole responsibility of the buyer. ©


CUSTOMS:
Regardless of the shipping method Customs will still need to clear the parcel. Please allow an additional few to several days for your country's Customs clearance process. ©

Please note that the USPS, FedEx, etc. and EDEN LUXE Bridal have no control over the Customs process, regulations, timeframes, or duties that may or may not be charged by your Country's Government; and if charged, are always the responsibility of the buyer. ©

Any additional duties and/or taxes due on international shipments are the sole responsibility of the buyer. EDEN LUXE Bridal is unable to provide refunds, nor allow returns, due to shipping damages, customs issues or fees, and is NOT responsible for missed delivery dates related to USPS, FedEx, or other Carrier, or Customs Delays. ©

If the parcel is returned to EDEN LUXE Bridal as undeliverable due to refusal to pay customs fees or for ANY other reason... The buyer is responsible for payment for reshipment of Parcel returned to Sender, and any Postal charges charged to Seller for return of that Undeliverable Package.

If Buyer CHOOSES NOT to purchase reshipping, store credit for original amount of item, minus shipping fees and any postal charges will be issued, and must be redeemed within 1 year from the original date of purchase. ©

EDEN LUXE Bridal will NOT fraudulently change the amount shown on the package to show a lesser price to help you avoid customs charges if they are charged in your area. It is ILLEGAL, and dishonest... so, please do NOT even ask for it to be done, the answer will be no... Honesty is the best policy! ©



SHIPPING TIMEFRAMES:
***Please note, by purchasing my unique, elegant and exquisite items... you have chosen to support an extremely small company. :-) ©

Both I and my family all thank you very much for doing so! ©

I mention this because In the instant gratification world we live in, we all want our stuff RIGHT NOW! (LOL! I often feel that way too when I order things online too!) I know we are all used to Amazon lightning quick shipping speed... which in a very small company - is just not realistic. It's literally just me doing everything... and I DO need to sleep and pay attention to my husband, human and furry kids or they will not be happy, and we all know how that goes. It's not good! If I could clone myself, life would be a lot easier!! LOL! ©

So I REALLY APPRECIATE that you all are PATIENT while I make and pack up your "lovelies", and during wedding season (Jan-Nov), due to the sheer number of orders, it often takes me a few to several extra business days (M-F) to get everything done and prepared for the trip to the Post. If we talked about your wedding date, and I said it will be there before then... it will DEFINITELY get there in time for your wedding date or event! Pinky swear!!! ©

Please note, if multiple items are purchased together; and there are some that are Ready to Ship and others that are Made to Order... all items will be shipped together when all of the Made to Order pieces are completed as stated in the Production Timeframes noted in each listing. ©

If you would like them shipped in two different batches... Ready to Ship pieces in one, and Made to Order pieces in another... please send a convo so a custom listing can be sent to you for purchase of additional shipping to cover the extra parcel.


NOTES ON OVERNIGHT / EXPEDITED SHIPPING:
Unless previously discussed and agreed upon - the Processing Time remains the same as shown in the listing... i.e. 3-5 Business Days or Made to Order - 2-3 Weeks, etc. and when the piece is ready to go, it will THEN be shipped via the shipping method purchased. ©


HOW DO I CARE FOR MY TIARA / HEADPIECE / CROWN AND KEEP IT LOOKING PERFECT?

To keep your Tiara, Crown or Headpiece looking as 100% Perfect as it was before it left my studio... It's delicate, so keep it stored in the original Keepsake Box that it came in and handle it with care and gently.

Just like your engagement ring it should be handled with care so the stones don't inadvertently come loose and fall out. Rough usage or dropping it may cause crystals to be knocked out of their settings. A Tiara is a piece of jewelry and obviously must be cared for accordingly.

Store your jewelry in its original packaging in a cool dry place away from direct sunlight. Position pieces into their original shape during storage. DO NOT let your hairdresser SPRAY HAIRSPRAY ANYWHERE NEAR your Headpiece for GOODNESS SAKE! It 100% WILL cause a film over the crystals which will make them look dull, and the chemicals may cause the metal to tarnish. Tarnish can be wiped away with a Jewelry or Silver Polishing Cloth available pretty much everywhere, but prevention is best!


I BROKE MY ITEM WHEN I WAS USING OR WEARING IT, BUT I COULDN'T HAVE POSSIBLY DONE ANYTHING TO BREAK IT, SO IT MUST HAVE BEEN DEFECTIVE... DO I GET A FREE REPLACEMENT OR A REFUND?:

No. All items are very carefully inspected for any defects prior to shipping, and are sent out ONLY if they are 100% perfect and carefully packed to protect your beautiful Bridal Adornments in transit to their new home.

As an Artisan and not a "big box retailer" EDEN LUXE Bridal is unable to be responsible for any replacement or refund for items that have been broken or damaged by the buyer during use. Handmade Bridal items are made from costly materials and are very delicate, any items broken during use or attempted use, will necessitate replacement via REPURCHASE of the item, EDEN LUXE Bridal will NOT replace the item at no charge.


PERSONAL NOTE FROM PRESIDENT / CREATRIX HEATHER EDEN ON THE SHOP AND RETURN POLICIES.

Handmade Bridal Adornments are made from very delicate and costly materials, and as a small boutique studio and an Artisan... not a Huge Corporation - I simply cannot absorb the types of costs associated with theft, buyer damage during use, "I just changed my mind", loss, "it suddenly broke at, before, during or after my hair trial" (we all know things don't just suddenly or spontaneous break without someone doing something to break them), etc... and any number of other situations that a large company can.

That being said... I am EXTREMELY EASY to work with... a very nice person and believe in ethics in all things and Good Karma. I work very hard to make sure that all of my clients are happy and have nothing but wonderful things to say about me and my creations and I promise that I will make every reasonable attempt to work with you to try to help solve any unforeseen issues that may occur.

However, shop policies are there to provide a definitive framework of appropriate expectations and avoid unscrupulous claims, manipulative attempts at bullying and client shenanigans. You would be shocked at some of the things I've heard over the years. LOL! I'm always happy to help but there must be guidelines and boundaries.

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Heather Eden

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Heather Eden

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About EdenLuxeBridal

Sales 5,707
On Etsy since 2012
Video summary: EDEN LUXE Bridal Styled Shoots, Film / TV / Celebrity and Real Brides Video

The birth of EDEN LUXE Bridal...

Shop policies

Last updated on Dec 18, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

Terms of Purchase and Refund / Return Policy

By placing your order you acknowledge, agree & accept all EDEN LUXE Bridal shop policies & acknowledge, agree & accept that all orders fall under a no refund, or cancellation policy.

EXCHANGES ARE ALLOWED as outlined on front page of shop notice.

Do you allow refunds and cancellations?
No, as is standard in the Bridal Industry, due to the delicate nature of Handmade Bridal, Custom / Bespoke pieces and Special Occasion items a no refund, cancellation policy is necessary.

To help avoid the need for this in the first place... I make myself available to answer as many questions as you have about my pieces... as well as to provide HONEST styling guidance about if the piece that you are interested in will create the look you want.

Postal Delays, Non Deliverable Parcels and Customs Clearance

If my Parcel is lost or delayed in Customs Clearance, can I get a refund?
------------------------------------------------------------------------------------------------
EDEN LUXE Bridal will NOT provide refunds nor allow returns, and is NOT responsible for missed delivery dates related to Postal or Customs Loss, Delayed or Undeliverable Parcels returned to sender due to addresses noted by the Post as incorrect, duty non-payment, or parcel refusal.

Buyer is responsible for reshipment of Parcel returned to Sender, and any Postal charges charged to Seller for return of Undeliverable Package. If Buyer CHOOSES NOT to purchase reshipping, store credit for original amount of item, minus shipping fees and postal charges will be provided.

Personal Note on Shop Policy Philosophy to My Clients:

I am EXTREMELY EASY to work with, believe in ethics in all things and Good Karma. I will make every reasonable attempt to work with you to try to help solve any unforeseen issues that may occur. I do work very hard to make sure that my clients are happy and have nothing but wonderful things about me, my shop and my creations.

My handmade bridal adornments are made from very delicate and costly materials, and as an Artisan and not a Huge Corporation - I simply cannot absorb the types of costs associated with theft, "I just changed my mind", loss and any number of other situations that a large company can.

Postal Loss or Damage

If my parcel is delayed or lost by the Post how do I get a refund?
EDEN LUXE Bridal is unable to be responsible for any shipping/ delivery delay or related damage or loss that occurs after the package has left our studio and is in the hands of the shipper, thus eden luxe BRIDAL is not liable, nor will EDEN LUXE Bridal provide replacement of item damaged or lost by the Post, nor provide a refund or replacement for items lost or damaged or delayed by the Post.

Domestic shipping costs do include insurance to help protect your investment against loss, and CLEARLY PROVABLE Postal related damage. (i.e. there was a fire at the post office and your parcel burned up) or the package was entirely lost PRIOR to USPS documented delivery.

Missing or Stolen Parcels after Confirmed Postal Delivery

The tracking information shows my package was delivered, but it's missing. Will you send me another item for free?

No, EDEN LUXE Bridal is not liable for and unable to provide refunds for missed delivery dates due to USPS or other Carrier Delays, nor able to provide replacements for items that have been marked "delivered" per USPS... but for whatever reason have not been received by the buyer due to package theft, loss or any other reason.

Unfortunately, if your package is lost or stolen after it has been scanned as delivered by the USPS, they will deny any Insurance Claim attempted on the parcel as they have provided the delivery service and it is the responsibility of the buyer to provide a safe place for delivery.

Care instructions

How do I care for my Tiara / Headpiece / Crown and keep it looking perfect? To keep your Tiara, Crown or Headpiece looking as 100% Perfect as it was before it left my studio... keep it stored in the original Keepsake Box that it came in and handle it as little as possible.

Store your jewelry in its original packaging in a cool dry place away from direct sunlight. Position pieces into their original shape during storage. DO NOT let your hairdresser SPRAY HAIRSPRAY ANYWHERE NEAR your Headpiece for GOODNESS SAKE! It 100% WILL cause a film over the crystals which will make them look dull, and may cause the metal to tarnish. Tarnish can be wiped away with a Jewelry Polishing Cloth available pretty much everywhere, but prevention is best!

Damages and Loss Part 1

I broke my item when I was using or wearing it, but I couldn't have possibly done anything to break it, so it must have been defective... do I get a free replacement or a refund?

No. All items are very carefully inspected for any defects prior to shipping, and are sent out ONLY if they are 100% perfect and carefully packed to protect your beautiful Bridal Adornments in transit to their new home.

As an Artisan and not a "big box retailer" EDEN LUXE Bridal is unable to be responsible for any replacement or refund for items that have been broken or damaged by the buyer during use. Handmade Bridal items are made from costly materials and are VERY delicate, any items broken during use or attempted use, will necessitate

Damages and Loss Part 2

replacement via REPURCHASE of the item, EDEN LUXE Bridal will NOT replace the item at no charge.

LOST PARCELS and SHOP CREDIT

LOST PARCELS:
If Shipper has lost the Parcel and INSURANCE has been PURCHASED by the Buyer, a claim can be submitted to the Post by the SELLER. If claim is approved by the Post, and refunded to EDEN LUXE Bridal by the Post, ONLY THEN a replacement item will be reshipped if available and time permits, otherwise BUYER will receive SHOP CREDIT to be used within 1 year of date of original purchase.

SHOP CREDIT:
Any shop credit given must be redeemed within 1 YEAR from the date of original purchase, and the credit will be only for the amount of the item purchased, minus any shipping charges and fees charged back to Seller by the Post for any parcel that has been Returned to Sender.

International Customs / VAT

CUSTOMS:
Regardless of the shipping method Customs will still need to clear the parcel. Please allow an additional few to several days for your country's Customs clearance process. ©

Please note that the USPS, FedEx, etc. & EDEN LUXE Bridal have no control over the Customs process, regulations, timeframes, or duties that may or may not be charged by your Country's Government; & if charged, are always the responsibility of the buyer. ©

Any additional duties and/or taxes due on international shipments are the sole responsibility of the buyer. EDEN LUXE Bridal is unable to provide refunds, nor allow returns, due to shipping damages, customs issues or fees, and is NOT responsible for missed delivery dates related to customs or carrier delays.

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