General Information
We aim to dispatch your order within 2-3 working days. However, during peak buying seasons this may vary slightly but you will be advised accordingly if we pre-empt a processing delay.

Shipping will be to the address you provide during the checkout process. Please check that this address is correct and that you have given a full postcode etc as LoveLi cannot be liable for lost packages where an incomplete address has been submitted.

Please be sure there is enough time for delivery, especially if you need a custom order delivering for a particular date.

It is the customers responsibility to pay any import duties and taxes which might be applied to your order at customs.

Delivery
Once your order has successfully been dispatched from LoveLi HQ you will receive an email notification to advise you of this. Delivery times will vary depending on the shipping destination.

We do everything in our power to ensure delivery times advised are met. However, occasionally transit times will be affected by factors beyond the control of LoveLi and therefore cannot be guaranteed.

Drop Shipped Items
Some of our products are dropshipped, which means there can be an additional processing time of around 2-5 working days. These are then dispatched separately from other items which may be ordered. Drop shipped items currently include: tote bags and mugs.

Our Packaging
LoveLi unframed art prints are are carefully packaged within a protective cellophane sleeve against card backing board, so that the print is well presented and will arrive ready for you to gift or frame. Your print will be shipped in a stiff board backed envelope. A3 and bigger unframed art prints are rolled and carefully packaged in a tough card poster tube to ensure that your print reaches you in top condition.

Framed art prints are posted at the buyers own risk. All our framed art prints are wrapped well in quality bubblewrap and card wrap packaging to ensure their safe delivery, with clear 'fragile' labelling. Despite this from time to time Mr Postman can be a bit careless but we do out utmost to ensure your print arrives in pristine condition - we are ultimately not liable for any breakages once the parcel is in transit.

Cards and other giftware are packaged in cellophane bags to protect them in transit.

All our cello bags are biodegradable and recyclable.

Personalised products
For products that are made to order or personalised, please allow up to 12 working days for dispatch.

PRODUCT IMAGES AND DESCRIPTIONS
All photographs and descriptions are portrayed as accurately as possible, although slight variations can occur, for example colours and patterns may vary slightly in colour. Colours you see on your screen may vary depending on your computer screen settings and printed items will appear different to colours viewed on a computer monitor.

MINIMUM ORDER
Certain items are subject to minimum order requirements for personalisation, these include invitations, save the dates, RSVPs, further details cards, menus, placecards etc. For these items a minimum of x20 pieces are required. Orders for less will be contacted and/or then sent a non-personalised sample.

WHOLESALE
Please contact me to discuss my wholesale prices and receive the full LoveLi catalogue.

CUSTOM ORDERS
If you would like a bespoke art print or quote creating in my signature style then pleas do get in touch. I can also add personalisation to most prints, with names, dates or special places making a truly unique gift item.

COLOUR OPTIONS
If you'd like a colour change or if you are buying a few prints from me and want them to colour match or coordinate then send me a message with a link or screenshot of the listings and let me know how I can help.