Announcement
Postage Delays
We are continuing to operate as normal, please note however that Aus Post have announced that there are delays in some items arriving, so we recommend adding express post for any items needed within 2 weeks. Unfortunately while we do our best to send out orders as quickly as possible, we are not responsible for delays that occur with Aus Post.
All toppers express posted within Australia, other items will need to select express when selecting out if you would like it sent express post.
Please note we will respond to your messages within 1-2 business days.
Featured items
Items
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Reviews
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Kate on 26 Apr, 2024
5 out of 5 starsSuch a beautiful gift for the grandmother's, quick shipping and packaged well
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Fairlight on 26 Apr, 2024
5 out of 5 starsArrived so quickly and the sign is beautiful and well made
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Samantha on 25 Apr, 2024
5 out of 5 starsA beautiful item thank you so much it’s perfect for my mum
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Jess desmond on 22 Apr, 2024
5 out of 5 starsAbsolutely amazing, can’t wait to put my child’s hand print on it. Thank you
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Ivan on 20 Apr, 2024
5 out of 5 starsGreat item and service when I forgot to include my baby’s name.
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Leizel Dimal on 16 Apr, 2024
5 out of 5 starsI love it! Got mine yesterday and my collegues liked it too!
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Caitlin on 26 Apr, 2024
5 out of 5 starsAmazing quality and packed and shipped with absolute care - so happy!
About CreatingMonkies
Production partners
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Gooten
United States
For our US buyers, our team in Australia design your ornament in Melbourne, and we then send the artwork to Gooten, who are located in the US to print this. Gooten will print and package your bauble before sending. Australian orders are sent from Australia after being printed by us in our workshop.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
Yes we love doing personalised orders - Please note however that the details you enter into your message to seller are what will be engraved/cut on your item - We cannot change this at a later date, so please take your time and make sure what you enter is spelt and entered correctly. The way your details are entered is how the item will be made, for example if you enter CHARLOTTE, it will be cut out as CHARLOTTE, if you want it to appear as Charlotte, then please enter it as Charlotte.
Please note that we do not send proofs as standard. If you require a proof before the item is cut, please make sure you request this in the notes to seller section when you are checking out. Once a proof has been sent you have 48 hours to approve it.
Item has arrived damaged
We package our toppers to ensure they reach you in one piece, but occasionally an item is damaged in transit. We ask that when that occurs you contact us within 2 business days to let us know, and send us a photo of the damage.
Item use
Our wood toppers are designed to be single use only, these are no longer food safe if they are used on multiple occasions.
Our toppers are fragile, being cut from 3mm timber or acrylic, and you need to be gentle when handling them. We have tested all our toppers before sending them out (we have a fake cake that we pop them in to ensure that they can stand up etc), so please handle your topper carefully. If the topper is broken during use, we cannot replace it free of charge.
Postage
We work hard to send our orders out as quickly as possible, however there are currently delays with Aus Post. These delays are out of our hands, and orders will not be refunded if they arrive after they were expected due to post delays.
Custom and personalized orders
Please note we do not provide proofs as standard, if you require a proof please ensure that this is requested when checking out.
We limit edits to proofs to 3 edits, so please ensure you collate all changes so they can be processed efficiently.
If no response is received after 48 hours your item will be sent as per the proof messaged to you.
Sizing details
The sizing details for each of our signs is listed in the item description of each item, so please check there.
Our cake toppers are all 16cm wide, unless specified otherwise in the item description.