I usually ship 'ready to ship' orders within 1-3 All my custom orders will take 3-5 business day lead-time to make and process item(s) before order is shipped, depending on available stock of stone, beads or materials and how much time is needed to create your order.

*****I ship via Royal Mail 2 nd class recorded

This usually takes 2-10 business days to arrive.

**I can not be responsible for unexpected postal service delays.

Sending a purchase as a gift???? Tell me at check out in NOTE TO SELLER that it is a gift and what you would like a hand written note to say to the gift recipient. :)

Otherwise, I will assume it is going to you and will put a receipt in the package unless I am instructed not to.
Thank you



**International shipping costs have gone up

*You (the customer) are responsible for customs taxes and fees that your country's customs may require.***

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**If a order comes back to me undeliverable and you want it shipped again YOU will be responsible to pay for the second shipping attempt, especially International shipping.

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******INTERNATIONAL ORDERS ********

Unfortunately, I have no control over international shipping delivery times, nor can I get any kind of tracking information for you or me or time estimate, again....

**International shipping takes any where from 5 days to 10weeks depending on your Country's Customs.**

I cannot be held responsible for any Customs Fees your country will charge when the package enters your country. The customer is responsible for any Customs Fees.

******Customs Duty taxes are the BUYER'S RESPONSIBILITY, not mine....I will write the cost of the item on the customs form for that is what I am supposed to do...PLEASE do NOT ask me to alter any price information on the customs form...I will not do it!
Thank you. *****



*** I am not responsible for lost packages, once it leaves my hands at shipping time...I have no control over it any more.***

CUSTOM ORDERS:

If you would like custom items made especially for you please get in touch!

Please get in touch via Etsy.

CARE:

All items are made from 925 sterling silver. Every ring is thoroughly polished and cleaned before sending. Please avoid polishing gemstones or immersing them in water. Sterling silver is sensitive to other chemicals, such as; household cleaner, chlorine, natural skin chemicals, hand lotions etc. The best way to keep your jewellery looking great is to keep it in a jewellery box when not worn. All sterling silver items can be cleaned using regular silver cleaner, found in any good high street jewellery store.

Oxidised items will eventually begin to return to their silver colouring due to wear.

HALLMARKING:

In the UK, all silver pieces over 7.78 grams must be hallmarked. All of my silver jewellery weighs less than this, and is therefore not hallmarked due to the price of the process and the extra time it takes.

If you are ordering a large amount of jewellery and specifically want it hallmarked, please get in touch first. This will incur extra fees and time due to the complexity and price of the process.