Announcement
IMPORTANT
Christmas deliveries. please note, delays with deliveries are always possible, especially during Christmas and etsy's estimated delivery times are not guaranteed. I always retain proof of postage receipts in case of any postal issues but unfortunately delays are beyond my control. Lost parcels are extremely rare and I will always try to get you as much information as possible and help in any way I can should your mail not turn up as expected. You can find out more in my shop policies section. Thanks for your patience and understanding, Elle
EU CUSTOMERS
Please be aware that additional duties and taxes may apply at EU customs. Buyers are responsible for paying these so please contact your local customs office to find out if you need to pay additional charges. If you pay sales tax via Etsy at checkout and are charged again at customs please let me know so I can help you get a refund for this through Etsy.
January 2020
Happy New Year! We are really pleased to announce that this year we have expanded our collection to include a new Alice in Wonderland range of gifts painted by Elle Carling. They will be available through the All of Alice etsy store using the following link. Hope you enjoy!
https://www.etsy.com/uk/shop/AllofAlice
November 2019
We recently received an amazing video review from The Lucky Roll Board Game team in Ireland. If you're not sure whether one of our handmade slate and pebble board games would make a great gift, then why not check out the review for yourself. You can see it here: https://www.youtube.com/watch?v=230i1IgWkxo&t=10s
November 2019
Elbri Crafts have been invited to take part in the Found Gallery Winter show in Dunbar this year. The show runs right through December so if you are in the area do check them out. The gallery is full of gifts and goodies from local arts and craft makers.
October 2019
We're very excited to have a collection of our wildlife products now on sale at the Highland Wildlife Park in Scotland. We have lots of similar wildlife items in store too so please feel free to browse!
July 2019
We are pleased to be supplying the Wild Place project in Bristol with a range of our Bear products. You can find some of them here in our Etsy store too!
Featured items
Items
All Items
Reviews
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Anne on 21 Apr, 2024
5 out of 5 starsAs described and as per images provided. Great gift. Recipient delighted. All aspects of the order dealt with efficiently.Delivered promptly.
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Gigi on 15 Dec, 2023
5 out of 5 starsI gave this ornament to a friend that loves Elvis and I can’t wait for her to open the gift on Christmas!!! It is so cute and well made!!!
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Anne on 21 Apr, 2024
5 out of 5 starsAs described and as per images provided. All aspects of the service efficiently delivered.
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Joe on 09 Feb, 2024
5 out of 5 starsNice ornaments. Perfect for a Scots-themed tree. Seller os most kind. Well-packaged and shipped quickly.
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AlA on 06 Feb, 2024
5 out of 5 starsThe rabbit is very nicely painted as is the rock. Both are just as they were described. They were very well packaged and arrived timely. Thank you!
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Shannon on 08 Jan, 2024
5 out of 5 starsI was tripley excited for this one as I dont often see Big Lebowski stuff. It was exactly as described, shipped quickly, and is an adorable addition to my tree!
About ElbriCrafts
Shop members
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Elbri Crafts
Owner
Hello and welcome to Elbri Crafts. My name is Elle Carling and I'm a Scottish artist living and working in the beautiful city of Edinburgh, Scotland.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Terms & Conditions and Right of Withdrawal
More information
Frequently asked questions
What to do if Royal Mail returns my item to sender
If Royal Mail attempt to deliver and no one is in, they will normally leave a card with information on how to collect the parcel or rearrange delivery. If this isn't done they may return your item to us. Please note the buyer is responsible for the cost of the item being sent out again.
My parcel hasn't arrived
We know how frustrating this can be and will do everything we can to help your parcel get to you if it doesn't turn up in the expected time. Please let us know it's late so we can find out more. Please be aware that Royal Mail and ParcelForce don't consider an item missing until 10 working days after the due date and 21-25 working days for international deliveries. We have to wait until after this time period before we can consider your parcel lost. In this event we will offer a full refund or replacement. Thank you.
Custom and personalised orders
Please note in most instances I am unable to refund custom or personalised orders. If you'd like to return it please contact me and I will do everything I can to help reach a solution.
Shipping refunds
Please note if you return your item I can only refund you for the item cost and not the original postage as this will have been paid. Buyers are also responsible for return postage costs.