saraandloom

Sara and Loom

London, England

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Sara Preston

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Sara Preston

Reviews

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About saraandloom

Sales 1,124
On Etsy since 2018

Shop members

  • Sara Preston

    Owner, Designer

    @saraandloom

Production partners

  • Rocio Egio

    Switzerland

    A graphic designer + illustrator based in Lausanne that works in branding and illustration for fashion designers, brands, events and festivals looking for a fun and dynamic touch in their visual universes.

  • Tess Smith-Roberts

    London, England

    https://tesssmithroberts.co.uk/ Tess Smith-Roberts is an Illustrator and Printmaker based in London. She approaches her work with humour, bold shapes, and a playful use of colour.

Shop policies

Last updated on 07 Jan, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

More information

Last updated on 18 May, 2022

Frequently asked questions

Care instructions

Polymer clay is durable to an extent, but still need to be handled and looked after with care!

You can do this by:
- Storing them in a safe place where they will not be squashed or bent out of shape when you're not wearing them (such as the box you received them in!).
- If you happen to mark your earrings with make up (for example), a wipe with some damp cotton wool should do the trick.

Wholesale availability

I'd love to supply to your shop! Send me a message, and we can sort something out.

Custom and personalised orders

I can do custom orders! Get in touch with as much detail as you can regarding what you have in mind, and we can see what I can do. This will probably incur an extra charge, as your design will be made to order.

Can I return my order?

If you receive your order and think there's something not quite right with it, I can offer you a refund or exchange provided you do the following:
- Let me know within 14 days of receiving the item that you would like a refund/exchange, by emailing me.
- Send me back the item in the original packaging, and in its original condition. Unfortunately I won't be able to refund your shipping costs. If an item is returned damaged or broken I will not be able to issue a refund/exchange.