Announcement
Thanks for checking out our shop :)
Any questions please pop us a message, or check out our instagram for ideas and inspiration along with giveaways and shoutouts!
Featured items
Items
All Items
Reviews
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Chelsea on Mar 26, 2024
5 out of 5 starsItem as shown in the picture. I'm really happy with my purchase and would buy from this seller again. 😀
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Chelle on Mar 25, 2024
5 out of 5 starsLove the colour and quality of this washi tape. Packaged well and delivered early, thank you.
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yokozumi on Mar 12, 2024
5 out of 5 starsEven more beautiful in person, lovely colour and the gold shines so beautifully. arrived super fast. would highly recommend
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Chelle on Mar 28, 2024
5 out of 5 starsHappy with the lovely washi tape, thank you for the quick delivery.
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About CallabyCrafts
Welcome to the Mad House :)
Shop members
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Rachel Hastings
Owner
Busy mum, of 2 young boys, and accountant by day. I usually select items for the shop and take the photos. I love journalling, which is where the inspiration for some of our items has come from, however my to-do list - like many - seems neverending!
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Tony Callaby
Owner
Cycle enthusiast, builder and part mad engineer. I am always happy making things, and I am cheif in charge of making sure all the orders get to the post office and make there way to you all! Usually on a home built bike of some description!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalised orders
Some items are available to be customised, please send us a message to see if customisation is available and what we can do to help
How Are Items Posted?
Our standard shipping service is Royal Mail 2nd class mail for small parcels, and we will send parcel this way by default. You can upgrade at the checkout to 1st Class.
International orders are sent by standard post unless you upgrade at the checkout - if you would like to be able to track your parcel please upgrade as necessary.
What Happens if my parcel is late?
Once we have posted your item, we will not have tracking unless you have paid for it on your order. We will answer any questions and help as much as we can if you have any concerns.
Any refunds or replacements can only be sent or processed after the delivery company have confirmed it to be lost. This is so we are able to claim back the cost of the lost parcel from Royal Mail.
We are only a small business so need to follow this.
UK - 15 working days from posting
Europe - 25 working days from posting
Rest of the world - 45 working days from posting.
We know you will be excited to receive your parcel, but please be patient especially around busy periods.
You need to let us know within 3 months of posting if it did not arrive.
How Are Order's Sent and Packaged?
All our orders are sent in cardboard boxes (unless it is thin enough to fit in an envelope (samples and sample boards for example).
We do not offer gift wrapping - however we can add a gift message in your parcel.
We use tissue paper, and include one of our thank you cards.
We use tape on the box to ensure it is secure during posting.
(Tape Recyclable - depending on facilities in your local area)
Some tapes are wrapped in plastic direct from the maufacturer, we are not unfotunately able to change this at present. However some rolls come unwrapped. If you would like to know which roll's come without plastic then please ask and we will be happy to tell you.
Mystery boxes are not wrapped or sent separately unless requested.