CallabyCrafts

Stationery craft supplies and finds just for you :)

Spalding, United Kingdom
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| 75,826 Sales | 5 out of 5 stars 5 out of 5 stars

CallabyCrafts is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thanks for checking out our shop :)
Any questions please pop us a message, or check out our instagram for ideas and inspiration along with giveaways and shoutouts!

Announcement

Last updated on Jun 3, 2023

Thanks for checking out our shop :)
Any questions please pop us a message, or check out our instagram for ideas and inspiration along with giveaways and shoutouts!

75826 Sales

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Items

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Rachel Hastings

Contact shop owner

Rachel Hastings

Reviews

Average item review
5 out of 5 stars
(16217)
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About CallabyCrafts

Sales 75,826
On Etsy since 2018

Welcome to the Mad House :)

Shop members

  • Rachel Hastings

    Owner

    Busy mum, of 2 young boys, and accountant by day. I usually select items for the shop and take the photos. I love journalling, which is where the inspiration for some of our items has come from, however my to-do list - like many - seems neverending!

  • Tony Callaby

    Owner

    Cycle enthusiast, builder and part mad engineer. I am always happy making things, and I am cheif in charge of making sure all the orders get to the post office and make there way to you all! Usually on a home built bike of some description!

Shop policies

Last updated on Aug 30, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Privacy policy

More information

Last updated on Jul 19, 2022

Frequently asked questions

Custom and personalised orders

Some items are available to be customised, please send us a message to see if customisation is available and what we can do to help

How Are Items Posted?

Our standard shipping service is Royal Mail 2nd class mail for small parcels, and we will send parcel this way by default. You can upgrade at the checkout to 1st Class.

International orders are sent by standard post unless you upgrade at the checkout - if you would like to be able to track your parcel please upgrade as necessary.

What Happens if my parcel is late?

Once we have posted your item, we will not have tracking unless you have paid for it on your order. We will answer any questions and help as much as we can if you have any concerns.
Any refunds or replacements can only be sent or processed after the delivery company have confirmed it to be lost. This is so we are able to claim back the cost of the lost parcel from Royal Mail.
We are only a small business so need to follow this.
UK - 15 working days from posting
Europe - 25 working days from posting
Rest of the world - 45 working days from posting.
We know you will be excited to receive your parcel, but please be patient especially around busy periods.
You need to let us know within 3 months of posting if it did not arrive.

How Are Order's Sent and Packaged?

All our orders are sent in cardboard boxes (unless it is thin enough to fit in an envelope (samples and sample boards for example).
We do not offer gift wrapping - however we can add a gift message in your parcel.
We use tissue paper, and include one of our thank you cards.
We use tape on the box to ensure it is secure during posting.
(Tape Recyclable - depending on facilities in your local area)

Some tapes are wrapped in plastic direct from the maufacturer, we are not unfotunately able to change this at present. However some rolls come unwrapped. If you would like to know which roll's come without plastic then please ask and we will be happy to tell you.

Mystery boxes are not wrapped or sent separately unless requested.