SarahKBenning

Contemporary Embroidery

Keene, New Hampshire

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Note from shop owner We are taking a break from Etsy. Please contact info[at]sarahkbenning.com for inquiries or customer service needs. Thanks so much!

Note from shop owner

Last updated on Feb 3, 2023

We are taking a break from Etsy. Please contact info[at]sarahkbenning.com for inquiries or customer service needs. Thanks so much!

Sarah K. Benning

Contact shop owner

Sarah K. Benning

Reviews

Average item review
5 out of 5 stars
(1798)
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About SarahKBenning

Sales 28,157
On Etsy since 2013

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SKB Contemporary Embroidery on Etsy

Shop members

  • Sarah K. Benning

    Owner, Maker, Designer

    I am the woman behind all of the patterns here. I design and produce each and every one! Learn more at sarahkbenning.com/about

  • Davey F. Mandesea

    Customer Service, Studio Manager, Husband

    Davey is my husband and business partner and tackles most pf the customer service responsibilities around here, leaving me free to focus on the development + production of new patterns!

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy

Your privacy is very important to me. Unless you opt-in to my mailing list (which you can do here: https://mailchi.mp/sarahkbenning/sarah-k-benning-newsletter ) you will only receive emails from me to fulfil your subscription order. These monthly file deliveries will cease when your subscription expires.

Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly. I am always available by Etsy message and/or email to info [!at] sarahkbenning.com

Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list through sarahkbenning.com;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. Your contact information, such as email addresses provided for subscription fulfilment, will be deleted from my records 6 months after your subscription expires.
However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. The data included in your Etsy receipt may be retained for up to 4 years.

Transfers of Personal Information Outside the EU:
As a US based business, I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. *Please note that a request to delete your personal information during the course of your subscription will terminate said subscription. All sales of digital products are final. Such a termination will not result in a refund.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:
For purposes of EU data protection law, I, Sarah K. Benning, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] sarahkbenning.com
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

I only see DIY patterns here on Etsy, do you sell completed works too?

Yes, I do! My Etsy shop is reserved for my #SKBDIY Pattern Programs only, but I sell completed works via my website: sarahkbenning.com. However, due to the slow nature of embroidery, website updates happen infrequently and new work tends to sell out very quickly. I always announce the date and time of my next shop update on Instgram (@sarahkbenning) and you can jump on my mailing list for an extra heads up.

Once I get my download, can I make copies and share it with my friends? // Can I sell the things I make from your patterns?

These patterns are designed for personal use only. That means that when you purchase and download a pattern you are the only authorized user and can create the project for yourself or gift the finished piece to friends or family. You are not authorized to distribute or share the pattern itself with anyone else. Nor are you authorized to sell any finished products made using my designs. Every design I make is protected by copyright.

The unauthorized distribution of these materials hurts my ability pay my bills and could lead to the termination of this program. So please, be cool and don’t do it.

You can read the full Terms & Conditions here:
sarahkbenning.com/pattern-program-terms-and-conditions

How do I gift a pattern subscription to a friend or family?

If you are purchasing a pattern subscription as a gift for a friend, please (please, please!) include that information and the recipient’s email address in the ‘Notes to Seller’ section at checkout.

The first pattern will be available to you as an Instant Download directly through Etsy once your payment has been processed. It is your responsibility to retrieve and forward this initial download to your friend and all remaining patterns in the subscription will be emailed directly to the provided email address on the first of each subsequent month.

What is the difference between your Monthly Pattern Subscription Program and your Advanced Pattern Pop-Ups?

My monthly patterns are designed for all skill levels from embroidery beginners to seasoned stitchers. These monthly designs will take approximately 3+ hours to complete depending on your skills and stitch speed.

My advanced patterns are designed for those who have already participated in my monthly pattern program for a few months and feel confident about their stitching abilities or folks who have independent embroidery experience. Those purchasing the advanced pattern should already be familiar with embroidery techniques and materials and have their own preferred transfer methods in place (or at the very least, should be willing to do additional research and experimentation on their own). These project take 12+ hours to stitch.

I want to buy a multi-month subscription, but what if I don't like an included pattern, can I exchange it for a different one? // I already have a multi-month subscription, can I replace one of my monthly patterns with an advanced design?

I will only release one pattern for each month and it is not possible to exchange or request a different one. I am working very hard to create fun and interesting patterns every month, but I certainly can’t account for everyone’s taste.

The subject matter of each new month will be a surprise and if you aren’t sure you will be interested in every design, then maybe buying individual patterns is the better choice for you.

The monthly Pattern Subscriptions and the Advanced Pattern Pop-Ups are two distinct programs and are not interchangeable. If you are a current subscriber and are interested in an advanced pattern, you will need to purchase that design separately.

I bought a multi-month subscription, but now I've changed my mind and I don't want to complete the program. Can I cancel my order and get a refund?

All Pattern Program purchases are final and refunds will not be issued.

Please read all available information carefully before completing your purchase to make sure you are buying the right product for you.

When are new designs available? // I missed out on last month's pattern, can I buy it now?

A new design for my monthly Pattern Subscription Program is always available on the first of each month. These patterns are only available during the month in which they are released.

Advanced patterns are available less regularly. I will do my very best to release new advanced designs every three months, however this schedule is subject to change without notice. Because of this slightly more flexible release schedule, advanced patterns will not be available in a multi-month/multi-pattern subscription model. However, the availability of advanced patterns will still be limited to month-long stretches.

So, if you see something you like, don’t wait until it’s too late!

Do you take custom orders? // Are your products available for wholesale? // Do you offer workshops or could I use your designs to create my own workshops?

Unfortunately, at this time, I am unable to take custom or wholesale orders.

As stated, my patterns are designed for personal use only and may not, in any way, be used commercially. This includes, but is not limited to, using my designs to conduct your own embroidery workshops. If you have a space and would be interested in hosting a workshop with me, please contact me at info@sarahkbenning.com.

For full Terms and Conditions please visit www.sarahkbenning.com/pattern-program

Seller details

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