Situated close to the ski lifts in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a minibar and tea and coffee making facilities. En-suite bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.1


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
4 single beds
or
2 large double beds
1 single bed
3 single beds
or
1 large double bed
4 single beds
or
2 large double beds
2 single beds
or
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.4
Cleanliness
9.3
Comfort
9.4
Value for money
8.6
Location
9.1
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Katherine
    Colombia Colombia
    Everything was really good. The Room, the space, breakfast was great, the view, the pool...
  • Alyssa
    Australia Australia
    Ambience. Polite staff. Very clean. Pool and spa was immaculate! Much needed break.
  • Donna
    Spain Spain
    This was a lovely hotel and the spa facilities were wonderful. I highly recommend a treatment at the spa as the therapist was excellent. The onsite bar The Dude had good food

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant Matterhorn
    • Cuisine
      Italian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Alpen Resort & Spa
Great facilities! Review score, 9.4

Most popular facilities
  • 3 swimming pools
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Hiking
  • Darts
    Additional charge
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Skiing
  • Hot tub
  • Tennis court
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
3 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
Pool 3 - indoor (kids) Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Plunge pool
Wellness
  • Kids' pool
  • Fitness
  • Hammam
  • Hot tub/Jacuzzi
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French

House rules

Alpen Resort & Spa takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 8 years
Extra bed upon request
CHF 35 per child, per night
9 - 15 years
Extra bed upon request
CHF 60 per child, per night
16+ years
Extra bed upon request
CHF 75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card JCB Diners Club American Express Cash Alpen Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

When booking 5 rooms or more, different policies and additional supplements may apply.

FAQs about Alpen Resort & Spa

  • The prices at Alpen Resort & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Alpen Resort & Spa is 700 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Alpen Resort & Spa is from 15:00, and check-out is until 11:00.

  • Yes, Alpen Resort & Spa is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Alpen Resort & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Hammam
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Games room
    • Table tennis
    • Tennis court
    • Darts
    • Swimming Pool
    • Fitness

  • Room options at Alpen Resort & Spa include:

    • Double
    • Family
    • Single
    • Triple
    • Twin

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Alpen Resort & Spa on this page.

  • Alpen Resort & Spa has 1 restaurant:

    • Restaurant Matterhorn