Announcement
FREE STANDARD SHIPPING ON ALL ORDERS OVER AU$150
FLAT RATE STANDARD SHIPPING ON ALL OTHER ORDERS - STUFF THE BOX WITH NO EXTRA COST AND HAVE FUN!
I'm happy to announce that we are now selling cutters wholesale. Please message me for details.
Please see our shipping policies and FAQ for detailed information about the different shipping options and delays.
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About JessamaDesign
How I Became a Polymer Clay Artist
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Samantha Burroughs
Owner
I'm the Artist behind Jessamatutorials.com. I have a YouTube channel by the name Jessama Tutorials. I also have an exclusive membership on Patreon for polymer clayers where I post detailed tutorials and so much more.
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Frequently asked questions
Domestic shipping
Please allow 5 to 7 business days for processing before shipping.
International Shipping
Please allow 5 to 7 business days for processing before shipping.
Delays
Due to problems with postal services in some countries shipping can take up to 12 weeks or more. Jessamadesign has no control over delays due to local postal services and customs and, therefore, can assume no responsibility for these delays. Jessamadesigns also takes no responsibility for lost items.
Damaged Items
We do our best to ensure your package is well padded for a safe journey, however once your package has left the studio, Jessamadesign assumes no liability for any damages that may occur during shipment.
Color Differences
Please be aware that your monitor may not depict the color of the piece accurately, as all monitors colors are calibrated differently.
Corona Virus Delays
Due to Corona Virus, there are significant postal delays. International shipments are now taking longer to arrive than usual, depending on the country of destination.
Since this situation is completely out of the control of JessamaDesign, we can take no responsibility for lost or delayed parcels.
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