After Brexit, EU countries have started applying import charges. We are not responsible for these charges❗️.

Due to social distancing measures we can't accept custom orders, photo requests and stone selection services for the raw stone necklaces at this time. Sorry! If you leave a note for the desired shape of stone we'll do our best to pick the closest one available.

There's a 14K real gold layer pressure bonded onto high quality brass core. As long as you follow the care instructions and avoid bathing, swimming and contact with chemicals it should last you a long time.

Yes. All our gemstones are genuine. We may have a few exceptions. In those cases, it is clearly stated in the listing. Our gemstones are sourced ethically and we put extra effort to keep it that way.

All our jewellery is 100% nickel free!

Yes of course! Please change your address to the receiver's at the checkout.

All items arrive in a cushioned, black Abiza branded gift box .

Please tick the gift wrap option at the checkout if you want your box tied with a golden ribbon and/or a hand-written gift card added to your order with your personal gift note.

We never include any document with price information inside your package. You can easily print out your VAT receipt on your Etsy orders page, if needed.

All photos are magnified to show detail.
We take all the measurements carefully, they are all written in close approximations.
Almost all listings include at least one photo to show the scale.
Please take a minute to read them and check all images to avoid disappointment. Please remember, our style is elegant and dainty.

Our bracelets are adjustable 6.5-8"/16.5-20cm.

Necklace length very much depends on style in addition to the size of the wearer. We have model photos in most of our listings along with her size info. To ensure you achieve the look you wanted, most of our necklaces are now adjustable.

15-17"/38-43cm adjustable
18-20"/45-50cm adjustable

We receive the most exchange requests for they are being too small!

Contact us right away! If you give us the correct address, we will create your shipping label accordingly. Please note, when you receive “shipment notification” email from Etsy, it will still show the wrong address, because we can’t change your address recorded on your Etsy order.

If your order has already shipped, we can’t intercept anymore. However, we will give you the necessary info so that you can contact your local postal service for a redirection. Success depends on your postal service. If the package is returned to us, we will reship it to an address of your choice. We will have to charge you the re-shipping cost.

Please check our processing times! it's usually 1-2 business days. If any changes to this we always do our best to update our processing times. You can find approximate delivery times on each product page.