All Armored Jewelry items are made to order when order is placed. Please see item listings for specific production times as they vary item to item.

We're committed to getting your purchase to you, but sometimes mail can take longer to arrive depending on delays at customs, adverse weather conditions, errors within the postal service or other reasons beyond our control. It is recommended to purchase shipping insurance with your jewelry purchase in case of any potential issues with your shipment. This can be added to your shipping during checkout.

Sterling silver is an alloy containing metals that react with chemicals found in air and produce tarnish; high moisture levels, exposure to sunlight and contaminants such as salt water increase this reaction. Others use lotions or have a high skin acidity that can cause skin or rings to turn colors. Tarnish on metal can also rub off of the jewelry and onto the skin, causing a discoloration of the skin. Armored Jewelry silver is 92.5% sterling silver (standard silver purity). It has 7.5% copper (standard for sterling silver jewelry). Some people can have an allergic reaction to the small amount of copper in the jewelry. Sterling Silver jewelry can be cleaned using a silver polishing cloth.

To help keep your oxidized, sterling or gold filled jewellery looking its best, we recommend taking it off before applying any skin creams or lotions, showering, or going swimming. We also recommend taking it off when using cleaning products.

Oxidization isn't permanent. It can wash away with soap and water, and if kept dry will generally fade to a weathered silver look over time depending on how much wear the jewelry gets. You can reapply the finish if necessary using the hard boiled egg method, just don't let your jewelry touch the eggs directly. There is an online tutorials here:
http://www.wikihow.com/Oxidize-Silver-with-Egg-Yolks

If you have received your ring and discovered that the size you ordered is no longer size you need, we can usually resize it for you. Send us a message to inquire about resizing. We will need you to return the ring at your expense, carefully packaged to prevent damage in transit. Resizing costs will vary depending on the ring type and if there is any wording that needs to be redone, plus a small shipping fee for the re-shipment will apply. Please note for international customers (outside of the US) this may have a longer turnaround time. If you require a speedy resizing (such as for a gift or other time-sensitive reasons) we would recommend contacting a local jeweler to get your item resized.

Yes! All metal we use is recycled and refined. We try to be as eco-friendly as possible. We use both lab grown and natural stones. We make sure to source our gemstones from trusted suppliers and try to support small businesses where possible.

Once you choose which item(s) you would like, add them to your cart. Then, in your cart there will be a "note to seller" section where you can specify your customization/personalization info! Please message me if you have any questions!

Customers from outside of the US may have to pay customs fees to their postal carrier or customs agency. Please understand that Armored Jewelry has nothing to do with any customs fees owed to your customs agency. This is a local law within your country. For any customs fees inquiries, please contact your local customs agency.

Due to each piece being made to the customer's specifications, there are NO REFUNDS on any items I offer unless there is an error on my part.

If you have an issue with your item(s), please contact me before leaving feedback. I will do all I can to make sure you are 100% satisfied with your purchase.

NOTE: Customers must double check the personalization information given during checkout. I make all items exactly as a customer requests (spelling and all). I am not responsible for misspellings made by the buyer.

No. A customs form is a legal form and it is against the law to falsify or change information on any legal documentation. It is punishable by law with fines up to $10,000, plus jail time. Do not ask us to do this! Armored Jewelry doesn't determine any VAT fees. This is something that is charged by your local customs agency and/or your country's postal service. Please contact them with any questions regarding customs/VAT fees.