All our patterns are INSTANT DOWNLOAD. Files will be available to download once payment is confirmed.

Please visit "Your Account" -> ''Purchases' www.etsy.com/your/purchases
and click “Download Files” on the right side of your purchase.
Please do it on your COMPUTER instead of a mobile application on your phone. Or use ​a ​​BROWSER (Safari, Chrome, Opera, Internet browser) on your phone to log in to Etsy instead of the Etsy​ mobile application

Let me know if you have any problems downloading your pattern(s).

We want you to be fully satisfied with your LittleOwlsHut pattern purchase.

If you are not satisfied for any reason, simply drop me a private message on Etsy so I can resolve the situation.

By new Etsy policy downloaded digital products are non-refundable but we can always come up with a solution for this.

Add 3 patterns to your basket and a 15% discount will be applied automaticaly.

Finished products created using our patterns may be used for commercial sale under the following conditions:

• The items must be 100% handmade by you - the purchaser of the pattern (no production-line allowed). Every person who uses our patterns to make items for sale must have their own copy of the pattern.

• Any items for sale must state in the item description that they are based on ‘LittleOwlsHut’ pattern, include the name of the designer and also include a link to my website (www.LittleOwlsHut.com)

• Any items you sell based on our patterns must feature only your own photographs of the item you have made to sell. You do not have permission to use our photographs to help sell your work.

If you are having trouble printing your patterns (black areas or other problems), please install the latest version of Adobe Reader. This is available for FREE here get.adobe.com/reader/.
Open files using Adobe Reader application if you need to print them.
Using Adobe Reader for viewing and printing patterns helps in 99% of printing problems. Always use Adobe Reader to open files if you need to print them.

All patterns offered at LittleOwlsHut are protected by international copyright laws and are intended for PERSONAL USE only. Other uses are strictly prohibited. All rights reserved.
This means that you may not sell the patterns or share them in any form, or distribute them (full or partially), or post them on the Internet, or translate them into other languages.

ENGLISH - patterns listed in this store are in English with links to patterns in other languages
GERMAN - https://www.etsy.com/ru/shop/LittleOwlsHutDEUTSCH
DUTCH - https://www.etsy.com/uk/shop/LittleOwlsHutNL
FRENCH - https://www.etsy.com/uk/shop/LittleOwlsHutFR
ITALIAN - https://www.etsy.com/it/shop/LittleOwlsHutIt
CZECH - https://www.etsy.com/uk/shop/LittleOwlsHutCZ
SPANISH - https://www.etsy.com/es/shop/LittleOwlsHutEspanol
HEBREW - https://www.etsy.com/shop/LittleOwlsHutHebrew
POLISH - https://www.etsy.com/uk/shop/LittleOwlsHutPolski
TURKISH - https://www.etsy.com/uk/shop/LittleOwlsHutTurk

If you want to help with translation to other languages please do not hesitate to contact me ;-) I will accept any help.

We do our best to ensure that our patterns are clear, error-free, and contain photos so that you don't feel lost!

However, no matter how many times a pattern is tested and proof-read, errors happen. If you feel confused about the pattern, please convo or email me!

Get help in our revelry group where wi discuss all things about our patterns.
http://www.ravelry.com/groups/littleowlshut-amigurumi-crochet-patterns

Don't be embarrassed or think you're too 'inexperienced' to understand the pattern... We want you to have a lovely toy at the end of the day, and that means helping you... you never know, it could be a typo that's totally our fault :)

Please purchase again pattern in the language you need and I will send you refund for the pattern in the wrong language.

Find links to shops with patterns in other languages in the FAQ section "I NEED PATTERN IN OTHER LANGUAGE"

Let me know when the payment for the right pattern is done so I can proceed with the refund.