witwoohandmade

The Moon & The Stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Thankyou so much for clicking on my shop!

If I can help in anyway please just message me

Announcement

Last updated on Feb 7, 2024

Thankyou so much for clicking on my shop!

If I can help in anyway please just message me

Etsy automatically translates most text on the site to your preferred language.

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Etsy automatically translates most text on the site to your preferred language.

See in original language

Shay

Contact shop owner

Shay

Reviews

Average item review
5 out of 5 stars
(786)
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About witwoohandmade

Sales 3,580
On Etsy since 2012

Rustic • Vintage • Personalised • Keepsakes

Shop members

  • Shay

    Designer, Creator, Owner

Shop policies

Last updated on April 29, 2022
Rustic • Vintage • Personalised • Keepsakes

Photos old and new are reminders
Of love
Of life
Of moments

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Secure Option
Etsy keeps your payment information secure. Etsy shops never receive your credit card information

I accept PayPal and all major credit/debit cards which are processed through PayPal
PayPal is a credit card processing service - you DO NOT need an account with them.
Here is an article showing how to pay without a PayPal account. http://www.etsy.com/help/article/361

If you prefer not to use PayPal, please let me know and I will tell you your alternatives.

First time Etsy Buyers?
Here is a the link to a Checkout guide https://www.etsy.com/help/article/339

Custom Order wanted?
I am always happy to assist and help create something just for you, just please be aware that payment will be be requested up front.

CARE: Paying with an eCheck through PayPal is just like a check and I can't start your order until your eCheck clears. Please do not use if you have a rush order

Shipping

The time I need to prepare an order for shipping varies. All items are handmade by me and have up to a 4 week waiting time in which items will be dispatched, should you require an item by a specific date, please contact me prior to ordering.

Estimated shipping times
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the postal service used

UK orders will be sent via Roya Mail first class which usually takes between 1/2 working days.

All orders shipped to the rest of the world will be sent via Royal Mail International Tracked. Delivery usually takes between 5/7 working days depending on your location.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Additional policies and FAQs

***ALL FINISHED CHARMS ARE WATER RESISTANT NOT WATERPROOF. THEY CAN NOT BE IMMERSED IN WATER. IF YOU ARE BUYING THIS AS A GIFT, PLEASE TELL THE RECIPIENT***

Bulk order wanted? I'm happy to provide discounts when ordering multiples for wedding parties, etc.

More information

Last updated on May 18, 2022

Frequently asked questions

How do I submit a photo to you?

Simply send your photos/images in an Etsy message using the camera icon or through my email witwoo1980@gmail.com

Do not worry about cropping and sizing and changing the colour as I can do all that for you ... I just need the image and will do all the rest my end ... I do also send a photo back to you before posting of the finished item

Please state either your etsy name or order number so I can match them up easily

If you are still unsure then please contact me and I will help as best I can with any questions

Do you actually read customer reviews?

Your reviews are very important to me and each review is carefully read and appreciated

I aim to provide friendly, accurate and speedy service. If for any reason you feel that we have fallen short of our aspirations, consider writing a convo with your concerns as I always welcome the opportunity to turn any situation into a happy one for all.

Are you on social media?

Join me on Facebook: http://www.facebook.com/WitwooHandmade

Join me on Instagram: @witwoohandmade

Join me on Pinterest: @WitwooHandmade

Gift wrapping and packaging

Each item is popped into a cellophane gift bag

If you need something specific or want them gift wrapped further I do have a gift wrapping option which entails item being added to a presentation box

Do you do bulk orders?

I do accept bulk orders and will also create a custom listing especially for you, as well as providing a special discount!

Please just message me prior to ordering and let me know exactly what you would like and I will work out a price and set up and send you a link to your own personal listing

Seller details

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