Announcement
Thankyou so much for clicking on my shop!
If I can help in anyway please just message me
Featured items
Items
All Items
Reviews
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Erin on Mar 14, 2024
5 out of 5 starsSuper item. Just as described. The recipient loved his present.. thank you x
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Louis James Groves on Mar 7, 2024
5 out of 5 starsExactly what I ordered, beautiful quality, delivered on time
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Kady on Feb 11, 2024
5 out of 5 starsLovely gift Perfect conditioner and great customer service Thank you
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Sign in with Apple user on Jan 19, 2024
5 out of 5 starsAmazing product - truly beautiful. Thank you so much!
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Bethan on Nov 25, 2023
5 out of 5 starsGreat service, asked her to use a photo my brother had taken and came out perfectly
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Danielle Davies on Oct 4, 2023
5 out of 5 starsAmazing item .. over the moon. Packaged Amazingly . Will be buying again
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Shop policies
Photos old and new are reminders
Of love
Of life
Of moments
Accepted payment methods
Returns & exchanges
Payment
Etsy keeps your payment information secure. Etsy shops never receive your credit card information
I accept PayPal and all major credit/debit cards which are processed through PayPal
PayPal is a credit card processing service - you DO NOT need an account with them.
Here is an article showing how to pay without a PayPal account. http://www.etsy.com/help/article/361
If you prefer not to use PayPal, please let me know and I will tell you your alternatives.
First time Etsy Buyers?
Here is a the link to a Checkout guide https://www.etsy.com/help/article/339
Custom Order wanted?
I am always happy to assist and help create something just for you, just please be aware that payment will be be requested up front.
CARE: Paying with an eCheck through PayPal is just like a check and I can't start your order until your eCheck clears. Please do not use if you have a rush order
Shipping
Estimated shipping times
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the postal service used
UK orders will be sent via Roya Mail first class which usually takes between 1/2 working days.
All orders shipped to the rest of the world will be sent via Royal Mail International Tracked. Delivery usually takes between 5/7 working days depending on your location.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
Bulk order wanted? I'm happy to provide discounts when ordering multiples for wedding parties, etc.
More information
Frequently asked questions
How do I submit a photo to you?
Simply send your photos/images in an Etsy message using the camera icon or through my email witwoo1980@gmail.com
Do not worry about cropping and sizing and changing the colour as I can do all that for you ... I just need the image and will do all the rest my end ... I do also send a photo back to you before posting of the finished item
Please state either your etsy name or order number so I can match them up easily
If you are still unsure then please contact me and I will help as best I can with any questions
Do you actually read customer reviews?
Your reviews are very important to me and each review is carefully read and appreciated
I aim to provide friendly, accurate and speedy service. If for any reason you feel that we have fallen short of our aspirations, consider writing a convo with your concerns as I always welcome the opportunity to turn any situation into a happy one for all.
Are you on social media?
Join me on Facebook: http://www.facebook.com/WitwooHandmade
Join me on Instagram: @witwoohandmade
Join me on Pinterest: @WitwooHandmade
Gift wrapping and packaging
Each item is popped into a cellophane gift bag
If you need something specific or want them gift wrapped further I do have a gift wrapping option which entails item being added to a presentation box
Do you do bulk orders?
I do accept bulk orders and will also create a custom listing especially for you, as well as providing a special discount!
Please just message me prior to ordering and let me know exactly what you would like and I will work out a price and set up and send you a link to your own personal listing
Seller details
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