FoothillsWoodCo

Handcrafted Wood Decor and Gifts for Every Occasion

Crossville, Tennessee
|
| 6,674 Sales | 5 out of 5 stars 5 out of 5 stars

FoothillsWoodCo is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    ◈ Welcome! Straight from the beautiful mountains of Tennessee, we are a small, family-run business, creating customized wooden home decor and gifts for all occasions. Thank you so much for stopping by, and please reach out with any questions or custom requests.

◈◈◈ Processing time for all orders placed after 12/5/22 is 3-4 weeks. 12/5/22 is our shop's cut-off date for orders to arrive prior to Christmas. We are extending our production times temporarily in order to welcome a new baby to the family. Please note that while we do supply Priority 2-4 day shipping, any USPS delays are completely out of our control.

◈ If you have any questions, feel free to send us a message and we'll be happy to work with you. We welcome most custom orders and can alter many listings to create something unique and just for you!

◈ Catch a glimpse of our newest items and decorating ideas at Pinterest.com/foothillswoodco

Announcement

Last updated on Dec 5, 2022

◈ Welcome! Straight from the beautiful mountains of Tennessee, we are a small, family-run business, creating customized wooden home decor and gifts for all occasions. Thank you so much for stopping by, and please reach out with any questions or custom requests.

◈◈◈ Processing time for all orders placed after 12/5/22 is 3-4 weeks. 12/5/22 is our shop's cut-off date for orders to arrive prior to Christmas. We are extending our production times temporarily in order to welcome a new baby to the family. Please note that while we do supply Priority 2-4 day shipping, any USPS delays are completely out of our control.

◈ If you have any questions, feel free to send us a message and we'll be happy to work with you. We welcome most custom orders and can alter many listings to create something unique and just for you!

◈ Catch a glimpse of our newest items and decorating ideas at Pinterest.com/foothillswoodco

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Featured items

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Marissa Ilgenfritz

Contact shop owner

Marissa Ilgenfritz

Reviews

Average item review
5 out of 5 stars
(1689)
See reviews that mention:
Loading
Loading

About FoothillsWoodCo

Sales 6,674
On Etsy since 2019

A hobby that transformed into a business!

Shop members

  • Marissa Ilgenfritz

    Owner, Creator, Designer, Photographer, Shipper, Customer Service

  • Matt Ilgenfritz

    Owner, Creator, Shipper, Designer

  • Daphie

    Inspiration, Security Guard, "Shop Dog"

    Oversees all processes within the shop

  • Bella

    Inspiration, Security Guard #2, Sawdust Sweeper

    Provides top level security for the shop

Shop policies

Last updated on Mar 22, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalized orders

We love and welcome custom orders! We are happy to customize any listing or even create something totally different for you. If you have any ideas or questions, send us a message!

Custom orders can vary in price. Message us with any questions or ideas, and we'll be happy to give you a quote.

Wood Appearance

Because no piece of wood is the same and stain colors vary in appearance under certain lighting, your item will look similar to, but not identical to, the listing. We try to encapsulate the stain colors with natural lighting in our listing photos, but they may vary slightly.

If you are curious about a certain stain or color, please message us, and we'll be happy to send additional pictures for you to get a better idea of the color.

Local Pickup/ Delivery

If you live in the East Tennessee area and would like to pick up your order, please contact us for details.

Packaging Info

We are a VERY eco-friendly shop, and most of our materials are either recycled or created from recycled materials. We encourage our customers to also reuse any and all packaging supplies affiliated with orders.

Damaged Product

Despite our careful and durable packaging, sometimes items can still become damaged in transit. Our damage policy: You must contact us via Etsy or email within 24 hours to let us know that your item arrived damaged. You must provide us with photos of the damage and also a photo of the original shipping box and packing materials. We do not offer refunds on items that arrived damaged, but we will replace the damaged item immediately.

Wrong Address/ Lost Package

FoothillsWoodCo is not responsible for packages delivered to the wrong address. It is the responsibility of the buyer to provide us with the correct address.

It is the responsibility of the buyer to notify USPS of a lost or missing package. Once the package leaves our hands, it becomes the responsibility of the buyer, unless the package becomes damaged in transit (see damaged item FAQ).

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.