We do accept personalized or custom orders on any of our mugs.

A Proof will be sent for approval before the design is finalized and mug is made.

Please allow an additional 5 days for any order with Customizations requested.

We currently offer two different mug sizes, which are available as a drop down at checkout.

Sizes are 11oz with a square bottom
and 15 oz with a slightly rounded bottom

Please see product images for samples.

All mugs are Microwave and Top Shelf Dishwasher Safe

Yes, we do offer discounts off bulk orders (over 10 units) please convo with your specific requirements.

No, Unfortunately we are not able to offer gift wrapping or custom packaging at this time?

No, Unfortunately we are not able to offer personal notes with our mugs. Sorry, we wish we could, but we can't.

If your tracking number states that your item was delivered, but you don't have it in hand, you will need to contact your postal worker.

If your order has not arrived within 30 days (US) or 60 days (International) and your tracking shows some kind of error, please contact us within 45 days and we will look into it.

If you do not contact us within this time we will assume your mug was delivered and no further responsibility can be taken.

If you have placed an order and need to change the delivery address, please contact us ASAP.

We will do our best, to try to accommodate the change, but if your order has already been processed and assigned to our fulfilment partners, then unfortunately we are not always able to make the change.

Please double check your address when you place the order to avoid this from becoming a problem.

For international orders we ship all mugs as soon as we can, and we are happy to ship anywhere in the world, but please understand that we cannot control what happens after they leave the United States.

So we do not take responsibility for lost or delayed orders outside the US, CA, UK or Australia.

If you would like us to ship to any other countries, we are more than happy to do so, but it is at your own risk, and we will not replace or refund orders that get lost or delayed.

Processing time

The time I need to prepare an order for shipping varies. (usually 3 to 5 days for some mugs.)

Estimated shipping times

North America: 1-2 weeks
Europe: 3-5 weeks
Australia, New Zealand and Oceania: 3-5 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-5 weeks
North Africa and the Middle East: 3-5 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.