HOW TO CARE FOR YOUR NEW MUG

- Our mugs are printed by hand in our studio using professional materials and processes. Sublimation inks are used to produce vibrant colours that are permanent and will not fade or scratch

- Our mugs are Dishwasher safe (top shelf only) and microwave safe

HOW TO CARE FOR YOUR NEW T-SHIRT

- Machine wash cold water, inside-out and gentle cycle
- Tumble dry on low or hang dry
- Do NOT iron over design, iron inside out using a cool iron
- Do NOT use bleach, fabric softener or dry clean

PROCESSING TIME

We process orders anywhere from 3-5 business days, Quality is top priority for us, and we want to ensure you will receive your product exactly as purchased.

SHIPPING

We are located in Ontario, Canada.

US Orders will be shipped from Sanborn, New York by USPS and takes 3-10 business days depending where you live. This time includes 1-2 days for packages to be couriered to USPS then 2-8 days to be delivered to you. Upgraded shipping is available.

Canadian Orders will be shipped by courier and takes 1-8 business days depending on where in Canada you live

PO Box address are shipped with Canada Post and can take up to 10 business days

Please note: Processing time and shipping time are separate

If you would like to place a custom or personalized order, please use the Etsy conversation feature to contact me.

Our t-shirts are a unisex style. Ladies, ordering your normal size will give you a loose fit. Ordering one size smaller will be fitted. Men, order your normal size. When in doubt, use the measurements below or the chart provided in our listing photos.

TIP: Find your favourite t-shirt and lay it flat. Measure from armpit to armpit for chest measurement and from the top of the collar to the bottom of the shirt to find the length.

XS - 16.5 chest and 27 length
S - 18 chest and 28 length
M - 20 chest and 29 length
L - 22 chest and 30 length
XL - 24 chest and 31 length

If your mug arrives broken or damaged, send us a message with a picture of the broken goods and shipping box, and a replacement mug will be sent out.

If you have not received your order within 15 business days of the ship date, send us a message and we will investigate for you.

Whoopsie! If you received the wrong items, send us a message and we will send out the correct items as quickly as possible.

Our base products (t-shirts, mugs, mouse pads) are purchased wholesale. Designing, printing/pressing, packaging and shipping is completed by me in my studio. I do not use print on demand or 3rd party printing. If you have any questions about this process, feel fee to message me though Etsy messages.

Feel confident in your purchase! If for some reason you don't completely love your products upon arrival, please send us a message and we will take the necessary steps to ensure complete satisfaction.

We only provide a proof if requested during the check out process. If we have any questions regarding your personalization requests, we may contact you with a proof to confirm the design is correct. If you do not respond within 3 business days, your order will be shipped using the most recent design sent to you.