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Located in Cancún Hotel Zone within 2 minutes walking distance from Playa Tortugas beach and Ferry to Isla Mujeres as well as to a convinient store, pharmacy, watersport marina, restaurant and public transportation. Casa Tortugas Boutique Hotel is ideal for families and couples. Property has an outdoor infinity swimming pool, free WiFi, kitchen in all Suites. The property has a tour desk and luggage storage for guests. Property is only 1.2 mi from Coco Bongo night club At the hotel, each room is equipped with a Kitchen, private bathroom, living room flat-screen TV and air conditioning. Master rooms have water view. La Isla and Puerto Cancun Shopping Malls are 3.6 mi and 2.2 mi away from Casa Tortugas The nearest airport is Cancun Airport, 17 mi from the hotel - only 35 min away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 queen bed
Bedroom 2:
2 full beds
Bedroom 1:
2 full beds
Bedroom 2:
2 full beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.7
Location
8.8
Free WiFi
9.4
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Amir
    United States of America United States of America
    Kind family were owner of this property.nice family,beautiful view
  • Cindy
    United States of America United States of America
    You can tell the place was designed by a thoughtful team of architects and artists- everywhere you look are beautiful spaces, paintings, and sculptures! Absolute heaven! The roof deck is stunning and there you may meet Alejandro, one of the...
  • Martijn
    United States of America United States of America
    The service was excellent. Alex helped us in every way possible. He was the best host ever

Hotel area info

Amenities of Casa Tortugas Boutique Hotel - CANCUN Hidden Gem
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Garden
  • Air conditioning
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional charge
  • Fishing
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Strollers
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Laptop safe
  • Soundproof rooms
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Beach umbrellas
  • Beach chairs/Loungers
Languages Spoken
  • German
  • English
  • Spanish
  • French

House rules

Casa Tortugas Boutique Hotel - CANCUN Hidden Gem takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Casa Tortugas Boutique Hotel - CANCUN Hidden Gem accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Tortugas Boutique Hotel - CANCUN Hidden Gem of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Parking is subject to availability due to limited spaces.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Casa Tortugas Boutique Hotel - CANCUN Hidden Gem

  • The prices at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem is from 3:00 PM, and check-out is until 11:00 AM.

  • Casa Tortugas Boutique Hotel - CANCUN Hidden Gem is 4.3 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 350 feet from Casa Tortugas Boutique Hotel - CANCUN Hidden Gem. All distances are measured in straight lines. Actual travel distances may vary.

  • Casa Tortugas Boutique Hotel - CANCUN Hidden Gem offers the following activities/services (charges may apply):

    • Snorkeling
    • Diving
    • Fishing
    • Golf course (within 2 miles)
    • Walking tours
    • Swimming pool

  • Room options at Casa Tortugas Boutique Hotel - CANCUN Hidden Gem include:

    • Apartment
    • Suite