Featured items
Items
All Items
Reviews
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Andy on Dec 14, 2023
5 out of 5 starsThese oven mitts look great and seem to be made very well. Excited to put them to use!
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Sophia S on Jan 5, 2024
5 out of 5 starsCharmingly quirky Santa scene! Good quality, in perfect condition, and arrived in time for Christmas.
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Jennifer on Dec 27, 2023
5 out of 5 starsAbsolutely love the quality and thank you for shipping quickly
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Krystle on Dec 14, 2023
5 out of 5 starsLovely and sturdy. A little small for my husband but works well for me!
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About MyMercantileShop
Offering beautiful, bohemian, eclectic, interesting and affordable treasures, because good design doesn't have to be expensive.
Shop members
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My Mercantile Shop
Owner
Production partners
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From Africa with Love
Africa
Our commitment when choosing this production partner was to empower African people by ensuring they are paid a living wage to lift them out of poverty, and make education and healthcare a possibility.
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From Peru with Love
Lima region, Peru
Working with local artisans my production partner enables me to empower local artisans in Peru. A fair working wages is paid for all the items purchased from Peruvian Artisans. I add my own design details / finishing touches to these products in turn offering unique items not found elsewhere.
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Earths Healing Powers
Vancouver, BC
As an Indigenous entrepreneur I chose to work with this partner as they support the communities in which their products are made. Additionally, all offerings come from ethical and sustainable sources. Products are often re purposed and packaged in our Studio, making for unique product offerings
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Do you provide Tracking Information?
Yes. As soon as you item has been shipped, you will receive the tracking number via Etsy.
Refunds and Exchanges
ALL SALES ARE FINAL My Mercantile Shop does not offer Refunds or Exchanges. If you have any questions or require clarification, contact us before you complete your purchase.
Please read the descriptions carefully, and look at the posted photos of the best detailed description. We do my utmost to describe each item with care and accurately.
If in doubt, ask questions, OR alternatively do not purchase the item.
Packaging
When ever possible we use recycled items to ship, this keeps costs down and is kinder to the environment.
We use clean, odor free recycled packaging materials. All orders are packed with TLC with you the customer in mind.
Lost Orders
My Mercantile Shop is not accountable or responsible in the event that USPS looses your order, mis-delivers your package, and or your package is stolen from your mailbox / doorstep.
Most orders are sent uninsured to keep shipping costs as low as possible. If you would like insurance and or delivery signature, that is an extra charge. Please contact us to make these arrangements.
Our Right to Refuse
My Mercantile Shop reserves the right to cancel or refuse any orders.
Do you ship outside of the USA?
Due to limited tracking availability and a rise in lost packages, My Mercantile Shop no longer ships outside of the USA.
Cancellations
Cancellations are considered on a case by case basis, as long as the order has not shipped.
Absolutely no cancellations on custom orders.
My order arrived damaged or broken, now what?
We will assist with filing a damage claim with USP if insurance was purchased.
USPS requires the following:
1. photo of the box items(s) were shipped in
2. photo of the packing materials
3. several photos of the damaged item
DO NOT throw out any of the original shipping or packing materials until we have advised you to do so.
The more photo documentation provided to USPS when filing a claim the better.
Have a problem?
Contact us. Let’s chat!