Current turnaround time for your handmade clothing item(s) 3-5 business days.
Current turnaround time for blankets and some other items is 1-2 weeks.

This timeline is from when you order to when we put your item(s) in the mail and does not include shipping time. weeks. Please allow extra time around the holidays

All of our designs can be printed on:
Bodysuits
Infant tees, Toddler Tees, Unisex Tees, Slouchy Tees, Racerback Tanks, Slouchy Tanks, Pullovers,Tote Bags, Pillow Case Covers, Mugs, Tumblers, etc.

Our main website, www.thepinetorch.com has more of our adult items.

Yes! We can add names, dates, or even do completely custom work. Currently, our complete custom design work is closed due to order volume.

We use a direct-to-garment printer on all of our items, so the designs are embedded into the fibers of the garments and are exceptionally durable. That said, washing on cool and not using high heat on the dryer definitely helps with the durability of the garment.

Wholesale is currently closed due to retail volume. Check back for updates.

We are very social. Find us on:
Instagram: @thepinetorch (tag us with #thepinetorch)
Facebook: www.facebook.com/thepinetorch
TikTok: @thepinetorch

Tag us for a chance to be featured on our page!

Currently, we are not offering rush options, but our overall turnaround time (especially for our printed garments) is super fast.

We try our best to answer convos as quickly as possible. We answer them in the order in which they are received, but please allow up to 48 hours for a response, as we do our printing/designing during the day. We answer convos Mon - Fri, 8am - 5pm, and sporadically during the weekends. Please allow until the following Monday for a response if you have sent us a convo over the weekend, as we dedicate weekends to family. Thank you!

Each piece we make is handmade to order by us! Our current production time is 1-2 weeks (not including weekends and holidays). If you have a custom order, it could take a little longer for us to design it for you.

You can see the scheduled ship date of your order here:
www.etsy.com/your/purchases

Tracking notification emails are sent once your order has been shipped.

Resale: We do not consent to, or allow, any of our goods (blankets, tees, etc.) to be resold in any form for business purposes - this includes seamstresses using blankets to resell for fabric, etc.. Any person found doing so will have their orders cancelled immediately.

Lost packages: Once we fulfill an item and provide tracking, the item and delivery is out of our hands. Occasionally packages get lost or delayed via USPS. We are not responsible for lost items or items marked delivered. That being said, if it is possible for us to offer a replacement, we may offer that option on a case-by-case basis. We do not offer refunds on lost packages.